Dwayne Jason
Brooklyn,NY
Summary
An initiative-taking and reliable Technician committed to superior client support. Efficient and accurate with high assurance to productivity whether working independently or as part of a team. Maintain a high level of professionalism; proven interpersonal communication, technical and organizational skills.
Overview
21
21
years of professional experience
Work History
Plant Maintenance Cross Training
2024.03 - Current
- Acquiring knowledge and firsthand training on all parts that make up the Plant
- Details of the different types of Nodes
- The different types of transmitters used and their uses in different node set ups
- How optical light from the headend is converted to RF and distributed in the field
- How the plant is powered from UPS XM3 power supplies, how 120Vac from ConEd is converted to 90 Vac and the purpose of the back up batteries
- Learning of Soft tools such as Magellan and Lighthouse.
Field Service Technician 5
Spectrum
2017.10 - Current
- Install drop lead in wires using electrician’s tools, repair cable systems, defective lines and auxiliary equipment
- Calibrate impedance of lines from pole to premises; connect cable converters, modems and routers in customers’ homes
- Maintenance of equipment, Fiber to the home installer and also Small and medium business.
Field Service Technician 12
Optimum
2013.03 - 2016.12
- Installed terminal boxes and drop lead in wires using electrician’s tools
- Repaired cable systems, defective lines and auxiliary equipment
- Calibrated impedance of lines from pole to premises, connected cable converters, modems and routers in customers’ homes, maintenance of equipment.
Field Service Technician Commercial
Technology Solutions Inc.
2012.02 - 2013.03
- Installed cable modems, Wi-Fi Access Points, Cisco static IP routers, VOIP telephone systems
- Running of Cat 5 and Cat 6 Ethernet cable to interconnect customer’s telephone systems
- Installed punch down blocks and various interconnecting equipment.
Field Service Technician
Falcon Data Communications
2005.05 - 2009.09
- Installed terminal boxes and drop lead in wires using electrician’s tools
- Repaired cable systems, defective lines and auxiliary equipment; calibrated impedance of lines from pole to premises
- Connected cable converters, modems and routers in customers’ homes; maintenance of equipment.
Field Service Technician
Pro-Cable Services
2003.10 - 2004.11
- Installed, arranged, removed and maintained telephone equipment, wiring, and associated hardware
- Conduct tests on installed telephone systems and wiring to find transmission faults
- Repaired or replaced defective or damaged equipment and associated wiring.
Education
Associate’s Degree in Applied Science - Networking Technology
T C I College of Technology
New York, NY01.2011
Skills
- Quick Learner
- Problem-Solving
- Teamwork and Collaboration
- Computer Skills
- Attention to Detail
Timeline
Plant Maintenance Cross Training
2024.03 - Current
Field Service Technician 5
Spectrum
2017.10 - Current
Field Service Technician 12
Optimum
2013.03 - 2016.12
Field Service Technician Commercial
Technology Solutions Inc.
2012.02 - 2013.03
Field Service Technician
Falcon Data Communications
2005.05 - 2009.09
Field Service Technician
Pro-Cable Services
2003.10 - 2004.11
Associate’s Degree in Applied Science - Networking Technology
T C I College of Technology
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