Patricia Teske
Newark,NJ
Summary
Outgoing and customer-oriented Patient Access Specialist believes strongly in good customer service delivery during patient registration process. Bilingual in Spanish which is beneficial for my career, I also have strong organizational skills and my work ethic are key to my success in the healthcare setting. During my thirty years as a patient registrar I have developed a superior interpersonal and oral communication abilities with patients, coworkers and physicians.
Overview
35
35
years of professional experience
Work History
SENIOR PATIENT ACCOUNTS REPRESENTATIVE
ST. JOSEPH'S MEDICAL CENTER
04.2018 - Current
- Interviewing patients as they came into the hospital as a frontline staff
- Utilizing excellent customer service skills to gather needed information
- Entering patient data into the hospital's electronic system
- Reports and charging out super bills for patient's accounts
SENIOR PATIENTS ACCESS CLERK/UNIT CLERK
ST MICHAEL'S MEDICAL CENTER
05.1989 - Current
- Interviewed patients as they came into the hospital as a frontline staff
- Utilized excellent customer service skills to gather needed information
- Entered patient data into the hospital's electronic system
- Trained and supervised employees
- Bed coordinator of 100 to 250 inpatient hospital beds
- Obtained NOA for emergency room admissions and collecting co-payments
Education
DIPLOMA 2 - undefined
EAST SIDE HIGH SCHOOL
Skills
Strong focus on good customer service delivery
Timeline
SENIOR PATIENT ACCOUNTS REPRESENTATIVE
ST. JOSEPH'S MEDICAL CENTER
04.2018 - Current
SENIOR PATIENTS ACCESS CLERK/UNIT CLERK
ST MICHAEL'S MEDICAL CENTER
05.1989 - Current
DIPLOMA 2 - undefined
EAST SIDE HIGH SCHOOL
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