Work History
Education
Skills
Timeline
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JASMINE MITCHELL

Harrisburg ,Pa

Work History

Dining Steward

American Cruise Lines
12 2023 - 05 2024
  • Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger.
  • Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations or hospitality trends.
  • Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew.
  • Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.
  • Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
  • Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.

Supervisor of Operations

United States Post Office
02 2021 - 01 2024
  • Supervises a medium sized group of employees engaged in mail processing and distribution activities.
  • Schedules and assigns work; determines priorities; shifts employees during the course of the tour as the workload fluctuates.
  • Monitors operational performance data throughout the tour; resolves routine problems; reports unusual operational problems and recommends solutions.
  • Ensures that operational information reported is complete and accurate; participates in mail surveys/tests related to quality, service performance, etc.
  • Coordinates mail flow activities with other supervisors on the tour.
  • Provides input for the facility's operating budget; controls costs within budget allocations.
  • Investigates accidents; prepares necessary reports; ensures compliance with safety regulations and energy conservation practices.
  • Engaged with customers and major mailers on a regular basis to resolve problems and/or improve service.
  • Collaborates with union representatives to resolve disagreements

Human Resources Coordinator

Family Health Council of Central Pa
04 2020 - 02 2021
  • Administered payroll for over 25 employees
  • Conducted company orientations
  • Creates new hire paperwork
  • Participates with editing and enforcing company policies.
  • Provides a wide variety of skilled administrative services including human resources processes as assigned.
  • Coordinates activities with internal and external customers.
  • Provides direct support to internal customers.
  • Generates and formats reports and other documents.
  • Performs routine clerical duties.

Recruitment Coordinator

Geneia
04 2019 - 03 2020
  • Boosted employer branding by collaborating with marketing teams to create engaging job advertisements and career pages.
  • Evaluated recruitment metrics regularly, identifying opportunities for improvement in the hiring process.
  • Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
  • Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
  • Continuously updated job descriptions and requirements to ensure alignment with evolving company needs, promoting accurate candidate targeting.
  • Optimized applicant tracking system usage, keeping accurate records of candidate data for future reference.

Applicant Screening Coordinator

Rite Aid Corp
05 2017 - 03 2019
  • Investigate and resolve issues with the Applicant Screening Portal (ASP) and vendors regarding their services, applications, and associated results to aid in compliance and with speed of hiring practices.
  • Investigate missing drug testing results to ensure no state or federal laws are violated.
  • Process requests for user additions, updates and pass code resets to vendor systems to ensure hiring practices are not delayed.
  • Submit drug testing form reorder requests in a timely manner to ensure hiring and drug loss investigations are not delayed.
  • Exhibit a forward-looking approach to help identify departmental improvements, process enhancements, system efficiencies or revisions, and recommend solutions.
  • Draft User Acceptance Testing (UAT) test plans, execute testing, and recommend approval for implementation into production.
  • Investigate collection site problems and unpaid invoice issues to ensure drug testing needs are not delayed due to incorrect site assignment or access issues.

Education

Bachelor Of Science - Business Administration/ Hr Management

Susquehanna University
05.2017

Skills

  • Computer: Proficency
  • Microsoft: Word, Excel, PowerPoint, Access
  • Languages: English, Basic spanish
  • Social Media: Facebook
  • Instagram, Twitter, TikTok
  • ADDITIONAL SKILLS: ATS, POS, Payroll systems, etc

Timeline

Dining Steward

American Cruise Lines
12 2023 - 05 2024

Supervisor of Operations

United States Post Office
02 2021 - 01 2024

Human Resources Coordinator

Family Health Council of Central Pa
04 2020 - 02 2021

Recruitment Coordinator

Geneia
04 2019 - 03 2020

Applicant Screening Coordinator

Rite Aid Corp
05 2017 - 03 2019

Bachelor Of Science - Business Administration/ Hr Management

Susquehanna University

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JASMINE MITCHELL