Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Work Availability
Hi, I’m

Deborah Howell

Northglenn,CO
Deborah Howell

Timeline

Delivery Driver

CTS
07.2023 - 07.2025

Delivery Driver

DoorDash
10.2020 - Current

Manager

Sparkling Cleaning
09.2010 - 05.2023

Thornton High School

Diploma from Required
08.1985 - 05.1988

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Work History

DoorDash

Delivery Driver
10.2020 - Current

Job overview

  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with customers to confirm deliveries and address inquiries professionally.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Maintained vehicle cleanliness and conducted routine inspections for operational reliability.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

CTS

Delivery Driver
07.2023 - 07.2025

Job overview

  • Navigated delivery routes efficiently to ensure timely product distribution.
  • Loaded and unloaded packages while adhering to safety protocols and best practices.
  • Communicated with customers to confirm deliveries and address inquiries professionally.
  • Maintained vehicle cleanliness and conducted routine inspections for operational reliability.

Delivered alcohol to restaurants and liquor stores! Loaded my truck in morning for the route I was doing that day,unloaded at the stops I had,at end of day did paperwork for any returns breakage etc….

  • Adapted to changing schedules and priorities to meet customer needs effectively.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Kept detailed records of deliveries and money received from customers.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Fostered positive working relationships with regular customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Sparkling Cleaning

Manager
09.2010 - 05.2023

Job overview

  • Led daily operations to ensure efficient project execution and team alignment.
  • Developed and implemented process improvements to enhance operational efficiency.
  • Coordinated cross-functional teams to streamline workflow and communication.
  • Managed resource allocation to optimize productivity across projects.
  • Trained staff on best practices for project management systems and tools.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Overview

15
years of professional experience
3
years of post-secondary education

Education

Thornton High School
Thornton, CO

Diploma from Required
08.1985 - 05.1988

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Route planning
  • Vehicle inspection
  • Delivery recordkeeping
  • Documentation and reporting
  • Order verification
  • Vehicle maintenance
  • Pre-trip and Post-trip inspections
  • Advanced planning
  • Payment collection
  • Mileage tracking
  • Vehicle inspections
  • Shopping orders
  • Clean MVR
  • Positive attitude
  • Lifts up to [number] pounds
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Physical stamina
  • Record keeping
  • Local routes
  • Traffic laws
  • Load management
  • Weather adaptability
  • Delivery logging
  • Load securing
  • Cash transaction handling
  • Pallet jack and hand truck operation
  • Excellent sense of direction
  • Experienced manual transmission driver
  • Local delivery

Summary

Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.

Availability
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