Partners with the business to drive the Product Vision, Product Strategy, Product Roadmap and align with IT
Oversee digital innovation, operating as a trusted coach and guide for staff teams and involved stakeholders
Estimate the LOE
Liaise with Project Managers, Developers and system administrators to create, assess, test and launch phases of the SDLC
Create reporting tools and a data depository to measure procedural conformance and tool utilization via monthly metrics
Coordinate collaborative efforts of release; develop management standards, as well as identify new tools and technologies to develop release streams and builds
Oversee the release schedule and primary release milestones across programs; search and report on product release dependencies throughout projects
Managing the EPIC, Capability, features in JIRA
Leads the delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management
Sr. Technical Architect/EPC (MIC), OMS
AT&T Entertainment Group Delivery
01.2017 - 01.2019
Company Overview: Contracted by KPMG
Manage ordering and product configuration, contracted by KPMG to manage critical defects and review all phases of the solution process
Prepares high level solution design presentations for leadership review
Partners with Senior leadership to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/work streams
Oversee the architectural design of 6-7 large projects concurrently, all involving a heavy reengineering process
Approve solution estimation based on the design and submitted by the vendor
Lead DevSecOps onboarding for OMS and EPC/CPQ and Enterprise Table Management
Examine design documents and approve the solutions proposed by Amdocs
Designed and spearheaded the effort for an Independent Offer Management Platform (IOP) in Microservices
Played an integral role in the AT&T DirecTV conversion to a singular billing platform, one-enabler billing, OMS, CRM, EPC and CPQ
Managing the EPIC, Capability, features in JIRA
Contracted by KPMG
Product Catalog/Order Management and Catalog
HCL America
01.2016 - 01.2017
Client: CenturyLink Order Management/ Ericsson Order Care and ServiceNow Implementation
Managed the CRM product vision, Roadmap and MVP for Centruylink CRM project
Serves as technical Product Manager (accountable IT representative) and is responsible for technical stewardship of largest initiatives
Involved as a Product manager for ServiceNow ITSM tool used in change management
For CenturyLink-BSS/OSS client, order care/management, fulfillment and Granite/Telcordia network inventory control
Supervised the Development Team during order management conversion using Agile and Scrum methodologies; utilized catalog-driven Ericsson Concept Wave order management tool with large telecoms based in the U.S
Gathered requirements and managed product backlog
Forged working relationships in collaboration with the Ericsson Team to resolve design or development issues
Leveraged Rally to support Agile development and continuous testing/delivery; created a traceability matrix using Rally as well
Managed the Design Review process to note design gaps and requirements provided by Ericsson