Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Smith

Operations Management
Harrisburg,PA

Summary

Proficient Distribution Center Manager skillful providing positive feedback to team members to foster engaging, pleasant work environment. Competent professional knowledgeable in managing projects to support supply chain initiatives.

My Lean Six Sigma Greenbelt give the expertise to successfully find the root of the cause

Overview

17
17
years of professional experience
1
1

Lean Six Sigma Greenbelt

2
2

Dale Carnegie-Team Building

Work History

Harrisburg, Pa
02.2019 - Current
  • Analyzed family and friends small business P&L reports to help make their company more profitable Inventory control with monitoring all invoices, vendors loggings along with all supplies ensuring companies shrink.

Assistant Store Manager/Inventory Stockroom Manager

Walmart
Mechanicsburg, Pa
09.2014 - 11.2016
  • Managed a staff of 300 plus associates while overseeing sales of 2 million a week Can captivate a P&L report and execute a successful action plan to innovate production planning while utilizing a budget with labor dollars.
  • Interviewing, hiring and training Maintain Top Area in Market/District in Scorecards 100% in Customer Satisfaction 99.9% in Store Cleanest 120% in Self-Checkout and 100% in November Credit Cards Applications power lift equipment such as a forklift and etc.
  • Backroom management while overseeing 5 million in backroom inventory Trainer of all power lift equipment such as a forklift, scissor lift, hydraulic stacker, power jack as well as all backroom equipment conduct daily safety equipment check Well experienced with the Perpetual Inventory Control System which allows us to track inventory in stores and distribution warehouses, such as how we are selling the product per day, per month as well as last year.
  • It also racks profit margins.
  • This system allows each store and companies warehouse to control our inventory throughout the company.

Store Manager

Family Dollar
Harrisburg, Pa
04.2014 - 08.2014
  • Managed a staff of two assistant managers and on average 8 associates Responsible for store inventory control by utilizing weekly cycle counts and exception counts to provide accurate inventory.

Manager

HMSHost
Lawn, Pa
04.2008 - 07.2010
  • Managed a staff of 35 associates while running three concepts Providing all training schedules along with involved with our company's exchange student program Responsible for all aspect of customer service, total plaza cash, payroll, labor management.

Customer Operations Manager

Giant Food Stores
Hershey, PA
01.2007 - 07.2009
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Managed annual freight budget of $[Amount].
  • Negotiated with [Number] different freight companies and received annual contracts resulting in cost savings of [Number]%.
  • Implemented [Type] strategies to improve processes, systems and behavior.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Led value-added customer service team that consistently over-delivered on customer expectations.

Education

Bachelor's Degree - Business Management Information

Central Penn University
2019

Associate's Degree - Business Management

Harrisburg Community College
1993

High School Diploma - undefined

Harrisburg High School
1986

Skills

  • Banking
  • Budget
  • Credit
  • Customer Satisfaction
  • Customer service
  • Forklift
  • Hiring
  • Inventory Management
  • Inventory control
  • Trainer
  • Recruiting and interviewing
  • Employee scheduling
  • Business administration
  • Cost Control
  • Staff supervision
  • Financial Management
  • Budgeting
  • Inventory
  • Market
  • Exchange
  • Payroll
  • Profit
  • Safety
  • Sales
  • Selling
  • Scheduling
  • Employee performance evaluations
  • Training
  • Sales growth
  • Business planning
  • Project Management
  • Contract Management
  • Strategic Planning

Certification

Dale Carnegie

Timeline

02.2019 - Current

Assistant Store Manager/Inventory Stockroom Manager

Walmart
09.2014 - 11.2016

Store Manager

Family Dollar
04.2014 - 08.2014

Manager

HMSHost
04.2008 - 07.2010

Customer Operations Manager

Giant Food Stores
01.2007 - 07.2009

Bachelor's Degree - Business Management Information

Central Penn University

Associate's Degree - Business Management

Harrisburg Community College

High School Diploma - undefined

Harrisburg High School

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Sarah SmithOperations Management