Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Nicholson

Selbyville,DE

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Excelled as a Licensed Insurance Sales Agent, landing in the top 20% for sales. Specializes in operational efficiency and staff development, with a knack for fostering professional relationships.


Overview

7
7
years of professional experience

Work History

Director of Operations

Trace Hospitality
04.2024 - 12.2024
  • Oversaw day-to-day production activities in accordance with business objectives for both locations.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Monitored budget and utilized operational resources.
  • Defined, implemented, and revised operational policies and guidelines.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Licensed Insurance Sales Agent

Get Health-E
01.2024 - 04.2024
  • Licensed Medicare sales agent in 13 states for many of the major health insurance companies.
  • Finished in the top 20% of agents in sales in the first month as a licensed agent.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.

Assistant General Manager

Whiskey Joe's Tampa, SRC LLC
11.2021 - 01.2024
  • Flagship Location.
  • Handled bar scheduling and was responsible for making sure all schedules were to budget.
  • Completed bimonthly liquor inventory of all 3 bars as well as weekly ordering.
  • Coordinated with the Director of Catering for large banquets for ordering and menu creation.
  • Multi-Platform DSS/Inventory management.
  • Daily walk-through of property to check for fixes, issues, etc.

General Manger

Ropewalk Ocean City, Ropewalk LLC
03.2018 - 11.2021
  • Scheduling and hiring staff of over 100 employees each season.
  • POS building and editing.
  • Hiring/Scheduling music entertainment.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.

Education

Seneca Valley High School Diploma
Germantown, MD
05-2011

Skills

  • Inbound call management
  • Compliance
  • Enrollment processing
  • 15 years of restaurant experience at high-end or vacation destination restaurants
  • Serv Safe Certified, MD/FL Alcohol Certified, CPR Certified
  • Develops great professional relationships

Timeline

Director of Operations

Trace Hospitality
04.2024 - 12.2024

Licensed Insurance Sales Agent

Get Health-E
01.2024 - 04.2024

Assistant General Manager

Whiskey Joe's Tampa, SRC LLC
11.2021 - 01.2024

General Manger

Ropewalk Ocean City, Ropewalk LLC
03.2018 - 11.2021

Seneca Valley High School Diploma
Max Nicholson