Owen Burk
Soddy Daisy,TN
Summary
Driven professional with a proven track record in customer engagement and inventory management, honed at Depop through strategic social media marketing and brand promotion. Excelled in team cooperation and problem-solving, significantly enhancing visitor satisfaction at Ruby Falls. Skilled in multitasking, ensuring high-quality customer service and operational efficiency across roles. While keeping a smile on my face!
Overview
2
2
years of professional experience
Work History
Vintage Reseller
Depop
10.2023 - Current
- Hand picking exquisite vintage pieces and selling them either online or at markets
- Taking perfectly angled photos of clothing for the best results
- Mastering folding clothes
Tour Guide
Ruby Falls
09.2023 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Keeping everyone safe, while having fun in the cave, teach everyone cave safety, and teach everyone about the beauty of Ruby falls
Marina Dock Hand
Shady Grove Harbor
05.2022 - 11.2023
- Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
- Provided prompt response to emergencies, ensuring the safety of all marina patrons.
- Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
- Collaborated with marina management on implementing new policies or procedures for continuous improvement efforts.
- Some boat repairs, deliveries, and tying boats down for people
Landscaping Crew Member
Sam I Am Lawn Care
05.2023 - 09.2023
- Cutting grass while maintaining a clean workspace
- Utilizing efficient time management skills
- Weed eating without harming or damaging anything
- Being polite as possible to clients
Education
High School - High School
Chattanooga School For The Arts And Sciences
Chattanooga, TN04.2025
Skills
- Social Media Marketing
- Pricing strategy
- Brand Promotion
- CRM Software
- Customer Engagement
- Inventory Management
- Online Advertising
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Customer Assistance
- Team Cooperation
Timeline
Vintage Reseller
Depop
10.2023 - Current
Tour Guide
Ruby Falls
09.2023 - Current
Landscaping Crew Member
Sam I Am Lawn Care
05.2023 - 09.2023
Marina Dock Hand
Shady Grove Harbor
05.2022 - 11.2023
High School - High School
Chattanooga School For The Arts And Sciences
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