Owen Burk
Soddy Daisy,TN
Summary
Driven professional with a proven track record in customer engagement and inventory management, honed at Depop through strategic social media marketing and brand promotion. Excelled in team cooperation and problem-solving, significantly enhancing visitor satisfaction at Ruby Falls. Skilled in multitasking, ensuring high-quality customer service and operational efficiency across roles. While keeping a smile on my face!
Overview
2
2
years of professional experience
Work History
Vintage Reseller
Depop
Soddy, TN
10.2023 - Current
- Hand picking exquisite vintage pieces and selling them either online or at markets
- Taking perfectly angled photos of clothing for the best results
- Mastering folding clothes
Tour Guide
Ruby Falls
Lookout Mountain, Tennessee
09.2023 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Keeping everyone safe, while having fun in the cave, teach everyone cave safety, and teach everyone about the beauty of Ruby falls
Marina Dock Hand
Shady Grove Harbor
Soddy, TN
05.2022 - 11.2023
- Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
- Provided prompt response to emergencies, ensuring the safety of all marina patrons.
- Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
- Collaborated with marina management on implementing new policies or procedures for continuous improvement efforts.
- Some boat repairs, deliveries, and tying boats down for people
Landscaping Crew Member
Sam I Am Lawn Care
Chattanooga, TN
05.2023 - 09.2023
- Cutting grass while maintaining a clean workspace
- Utilizing efficient time management skills
- Weed eating without harming or damaging anything
- Being polite as possible to clients
Education
High School - High School
Chattanooga School For The Arts And Sciences
Chattanooga, TN04.2025
Skills
- Social Media Marketing
- Pricing strategy
- Brand Promotion
- CRM Software
- Customer Engagement
- Inventory Management
- Online Advertising
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Customer Assistance
- Team Cooperation
Timeline
Vintage Reseller
Depop
10.2023 - Current
Tour Guide
Ruby Falls
09.2023 - Current
Landscaping Crew Member
Sam I Am Lawn Care
05.2023 - 09.2023
Marina Dock Hand
Shady Grove Harbor
05.2022 - 11.2023
High School - High School
Chattanooga School For The Arts And Sciences
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