Chandra Rachel
Tega Cay,SC
Summary
Highly experienced and strategic professional with diverse industry experience and skills in product management, compensation, finance, and strategic analysis among others. Expertise extends to project management, negotiation, and strong communication. Demonstrated management skills and excels in sales, financial management, research, and reporting. Recognized for their strategic thinking and driven approach to business.
Overview
20
20
years of professional experience
Work History
Product Manager
CBRE
10.2021 - Current
- Manage a multitude of product initiatives including development, implementation, maintenance, and coordination of compensation systems and projects related to compensation planning
- Key partner to Total Rewards People teams and People Business Partners
- Leader in annual compensation planning cycle for various business segments Total Rewards teams
- Responsible for requirements gathering, systems setup, training and support through the annual comp cycle, and system uploads and audits
- Partner with Corporate Compensation and Benefits group to develop and manage new job descriptions utilizing Gen AI tool
- Expert of compensation change statement development, enhancements, maintenance and distribution in quarterly compensation planning
- Configuration, implementation, and maintenance on HR systems including PeopleSoft and Oracle Cloud applications
- Point person for quarterly audit of bonus accrual including preparation and lead in review calls with KPMG
- Primary owner of all global job code creation and updates within PeopleSoft
- Manage monthly and yearly bonus accrual process and reconciliation with partnership with finance team
- Owner of the Honorary Title process for calculating commissions and monthly statements for CBRE brokers
- Responsible for handling inquiries and issues related to the program as well as updating policies and projects to enhance user experience
Sales Compensation Analyst
SMITHS MEDICAL
11.2020 - 10.2021
- Key stakeholder in compensation for the Smiths Medical sales organization
- Develop and deliver high quality commission calculations and statements to management and 195 account managers
- Build, design and maintain monthly and quarterly calculations for 50 individuals in 12 different groups to run cyclical compensation payments
- Utilized leadership and technical skills to understand business needs and accomplish strategic goals to achieve $200M in sales in US and Canada
- Responsible for management of vehicle, internet and mobile device reimbursement program for 195 employees
- Analyze and process re-assignment of territories, accounts and yearly re-alignment exercises to maintain equitable and fair distribution of sales teams
Chief Manager, Owner
LAGREE MSP
04.2015 - 11.2019
- Company Overview: Founder of Lagree MSP, a revolutionary group fitness workout in Minneapolis
- Developed and executed a comprehensive business plan to service the Minneapolis, MN community in fitness and health which generated over $200k yearly revenues
- Hired, managed and trained 15 employees with various backgrounds to lead workouts and generate high customer satisfaction
- Built a loyal community of over 500 clients in the Plymouth area and neighboring communities
- Founder of Lagree MSP, a revolutionary group fitness workout in Minneapolis
Commercial Excellence and Business Intelligence Manager
COLOPLAST
04.2014 - 05.2015
- Drove the alignment of Global strategic initiatives through tools and processes utilized by and for the sales organization
- Executed performance metrics through segmentation and targeting efforts, alignment of data and key performance indicators, and management of product, customer, regional, and territory trends
- Commission overhaul for 90 Sales Reps; owner of complete plan design, modeling, and creation of interactive workbooks resulting in greater transparency and satisfaction of variable compensation plan, review and processing time and cost savings of over 180 hours per month and $160k per year
- CRM implementation leader responsible for developing the business case, gathering requirements partnering with the Global CRM team, and training 90 sales reps on the system and objectives
- Partner with Urology Care Executive team to deliver data used for Surgical Urology Management meetings, Executive Conferences and strategic sessions with CEO and key decision makers
Lead Business Analyst, Analytics and Research
AMERIPRISE FINANCIAL
02.2006 - 04.2014
- Member of RiverSource Reporting, Data, Analytics & Research; responsible for driving sales through tools and analytics
- Provided support and counsel to senior leaders and wholesalers on strategic initiatives
- Identified more than $15m in lost opportunity within high-potential rep segments through analysis, and facilitated implementation strategies with wholesalers to re-engage advisors
- Designed, enhanced and automated Ad-Hoc and BAU reports and tools ensuing yearly savings of $40k and more than 180 production hours
- Conducted industry research to executive leadership trends and forecasts attributing to 4% yearly growth expectations, along with efficiencies and opportunities within the industry aligning with strategic goals of RiverSource
- Proposed and implemented territory re-alignments resulting in reduction and rebalance of territories in 2010 with cost savings of $300k and 4% growth in underachieving territories
- Recognized for development of Trend Analysis and Key Performance Indicators reports, which allows senior leadership to identify opportunity segments
- Led key discussions in divisional and strategy meetings with presentation to senior management of sales and trends along with forecasted analyses
Region Sales Director
AMERIPRISE FINANCIAL
02.2006 - 04.2014
- Responsible for driving annuity sales throughout an 8-state region through effective consultative selling and educating techniques
- Promoted products, benefits, and features, provided support in client/advisor meetings, assisted in identifying opportunities and strategies to maximize client retirement goals
- Generated over $500 million annuity cash sales and national standing in 2007 through training, educating, and promoting RiverSource annuity products, features and benefits to financial advisors
- Partnered with financial advisors through case analysis, conference calls and field visits
- Established and managed business relationships with leading money management partners, and more than 600 Ameriprise Financial Advisors
- Catalyzed 115 advisors through strategy, conferences, and technology innovation to generate more than $1.5 million each in annuity sales in 2007
- 2007 Annuity Sales Leader out of 22 wholesaling teams
Internal Wholesaler
ALLIANZ LIFE
04.2005 - 02.2006
- Partnered with an external wholesaler to increase and lead variable annuity sales; accountable for building relationships with reps in broker-dealer and bank channels
- Assisted advisors in discovering high potential annuity sales through proficient profiling, presentation, and professionalism
- Successfully managed territory by establishing relationships with over 400 registered representatives, generating leads, creating call campaigns, and providing strategies
- Assisted in developing marketing materials used by 50 field representatives and 6,000 registered representatives
Investment Accountant
ALLIANZ LIFE
07.2004 - 04.2005
- Provided trade input into investment accounting systems, including bonds, stocks, direct commercial mortgage loans, short-term investments, and other assets to ensure all operating entities met deadlines
- Generated updates to the PAM accounting system including pricing, factors, basis adjustments, FAS 91 review, corporate actions, and ratings
- Identified trends and made recommendations as well as instituted and monitored quality control procedures to ensure database integrity
Education
Master of Business Administration - Business Management and Entrepreneurship
University of St. Thomas
Minneapolis, MN01.2010
Bachelor of Science - Financial Management
University of St. Thomas
Minneapolis, MN01.2004
Skills
- Expertise in Oracle platform including Compensation Tool and Business Intelligence
- Proficiency in Excel (advanced formulas and pivot tables), PowerPoint, and Word
- Skilled in Salesforce and CRM
- Project Planning
- Product Strategy
- Data-driven decision-making
- Product Vision and Strategy
- Teamwork and Collaboration
- Prioritization and Execution
- Data Analytics
- Project Management
- Requirements Gathering
- Financial Management
- Business Planning
- Customer Relationship Management (CRM)
Awards
Platinum Ammy Award, 2011, For participation in development of 'Green Sheets' used by the sales organization to research and profile advisor practices.
Timeline
Product Manager
CBRE
10.2021 - Current
Sales Compensation Analyst
SMITHS MEDICAL
11.2020 - 10.2021
Chief Manager, Owner
LAGREE MSP
04.2015 - 11.2019
Commercial Excellence and Business Intelligence Manager
COLOPLAST
04.2014 - 05.2015
Lead Business Analyst, Analytics and Research
AMERIPRISE FINANCIAL
02.2006 - 04.2014
Region Sales Director
AMERIPRISE FINANCIAL
02.2006 - 04.2014
Internal Wholesaler
ALLIANZ LIFE
04.2005 - 02.2006
Investment Accountant
ALLIANZ LIFE
07.2004 - 04.2005
Master of Business Administration - Business Management and Entrepreneurship
University of St. Thomas
Bachelor of Science - Financial Management
University of St. Thomas
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