Veronica Flores Diaz

To obtain employment with a company that will utilize my experience, work ethic, and customer service skills, while providing a strong foundation for growth and learning. Maintain excellent written and oral communication skills, problem solution ability, and high level of confidentiality. FOA Gallup leader 2015-2016. Enroll Patient Satisfaction 2 years in a row. Respond to patient inquiries regarding Authorization and coverage and benefit information from health plan. Active participation in clinic and Hospital patient flow and quality improvement process. Super User CareConnect( Epic). Complete all actions following the departmental policies. Ability to work as part of team and establish cooperative working relationships with administrators, physicians, peers and public. Experience with varied computer software and hardware including work processing, knowledge of Microsoft Word, Excel and Outlook. Demonstrated knowledge of office procedures, including scheduling of appointments and procedures. Extensive experience in 2 Organizing workflow in order to accomplish establish objectives. Able to maintain a professional demeanor at all times. Knowledge of Medical terminology , Human Anatomy CPT codes and ICD-10 coding.

Work on behalf of employers to classify employees by [Type] and [Type] factors. Skillfully collect and analyze data, survey employees and review occupational data to make accurate assessments. Trained in compensation, benefits and organizational structures.

Motivated and team player with a track record of academic excellence looking for part-time work. Intends to develo professional work experience utilizing excellent communication and time management skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.