Jessica Zander
Burleson,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Always ready to contribute to team success and achieve positive results. Excited to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
After School Program Manager
Joshua Independent School District
12.2020 - 10.2024
- Developed and implemented engaging and interactive after school programs for students ages 5-12, including homework assistance, arts and crafts, and outdoor recreational activities
- Oversaw a team of 7+ staff members; providing training, supervision, and support to ensure the smooth operation of the after school program
- Collaborated with school administrators, teachers, and parents to assess the needs of students and tailored program offerings to meet those needs
- Implemented behavior management strategies and conflict resolution techniques to create a positive and inclusive after school environment for all participants
- Established team priorities, maintained schedules and monitored performance.
Cashier/Waitress
Spring Creek BBQ
09.2018 - 11.2018
- Efficiently handled cash transactions, processed credit card payments, and calculated accurate change for customers in a fast-paced restaurant environment.
- Collaborated with kitchen staff to prioritize orders, ensure timely delivery of food items, and address any customer concerns or special requests.
- Assisted in managing customer inquiries both in-person and over the phone.
- Provided exceptional customer service by greeting guests and ensuring that all requests were met promptly and accurately.
Secretary
North Texas Tile Savers
06.2018 - 08.2018
- Proficient in managing daily office operations, including answering phones, scheduling appointments, and managing office correspondence
Education
Science of Business - Business Management
University of Phoenix
Arizonia10.2024
Skills
- Detail oriented
- Leadership
- Problem-solving
- Teamwork
- Verbal and written communication
- Public speaking
- Active listening
- Time management
- Conflict resolution
- Computer skills (Microsoft Office and Google Suites)
Timeline
After School Program Manager
Joshua Independent School District
12.2020 - 10.2024
Cashier/Waitress
Spring Creek BBQ
09.2018 - 11.2018
Secretary
North Texas Tile Savers
06.2018 - 08.2018
Science of Business - Business Management
University of Phoenix
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