Years of professional experience
Brandon Tran
Warehouse Operations Manager
Westminster,CA
Summary
Warehouse operations specialist dedicated to delivering on customer promise daily. Thrives in a fast-paced environment with focus on continuous improvement. Team player that is not afraid to think outside of the box to improve workflows.
Overview
3
3
2
2
Years of operations experience
Work History
Area Manager II, Operations
Amazon Logistics
Irvine, CA
02.2019 - 11.2021
- Promoted to Area Manager II in a year timeframe for meeting benchmark metrics and as POC for A3 projects.
- Planned night operations for team of up to 100 associates to meet planned volume dispatch per day, based on trends, available workforce, and mechanical capacity.
- Received and processed average of 40,000 packages, scaling up to 100,000 during peak seasons.
- Mastered and helped develop in-house operations programs to help deliver on customer promise.
- Increased throughput from 60 PPH to 95 PPH, lowering headcount needs by 30%.
- Became a SME for customer return packages and Campus Ship.
- Worked with senior leadership to reduce operational barriers to success.
Assistant Manager
Gen Korean BBQ House
Tustin, CA
09.2015 - 12.2018
- Increased sales revenues by 20% through promoting complementary products and educating customers about store promotions.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Delegated responsibilities and managed scheduling to increase operational efficiency.
- Promoted to Head Server in two years and then to Assistant Manager within a year based on team performance.
Education
Bachelor of Science - Operations And Supply Chain Management
California State University - Long Beach
Long Beach, CA 08.2012 - 05.2018
Bachelor of Science - Business Management
California State University - Long Beach
Long Beach, CA 08.2012 - 05.2018
Skills
Managing large teams of associates
Cost reduction strategies
Risk analysis and management
Logistics operations oversight
Building up and cross-training new team members
Timeline
Area Manager II, Operations
Amazon Logistics
02.2019 - 11.2021
Assistant Manager
Gen Korean BBQ House
09.2015 - 12.2018
Bachelor of Science - Operations And Supply Chain Management
California State University - Long Beach
08.2012 - 05.2018
Bachelor of Science - Business Management
California State University - Long Beach
08.2012 - 05.2018