Summary
Overview
Work History
Education
Skills
Ongoing Certifications
Timeline
Generic

Anand Abhyankar

Amarillo,TX

Summary

Service-oriented Network and System Specialist with 20 years background in Networking. Core competencies include Solving network related issues, maintaining hardware and creating applications to deliver to end users and managing timely delivery as well as excellent communication and time management.

Overview

1
1
year of professional experience

Work History

IT System Engineer

Friona Industries
  • Working in VMWARE environment and maintaining 8 different locations
  • Previous engineers left no clues left about the design so studied network devices such as routers, switches and VPN devices to figure out underlying topology
  • Studied storage infrastructure and fixed flaws in it
  • Set up Microsoft clusters with fail over nodes on Windows server 2019
  • Set up Microsoft Replication servers on Windows server 2019
  • Set up Active Directory and Windows Domain controller
  • Created Site to Site VPN on Meraki platform
  • Created WiFI network controller on VM to manage WiFi Access points platform Ubiquity
  • Set SIEM using connectwise to monitor internet traffic
  • Setup backup strategy on Veeam and Synology NAS
  • Created images for Windows 11 for laptops with specific software needed and created unattended installation
  • Created VM specific server images to reduce set up time
  • Wrote scripts to back up SQL.

Network Support Engineer

AgWorks
  • Worked in the Data Center
  • Created images for Server 2012 and Server 2016
  • Created images specific for VMs such as web servers, SQL server which helped in reducing time required for configuration from scratch and applying windows updates
  • Network upgrades from old switches and routers to Cisco switches and routers
  • Changed underlying topology to make it scalable
  • Worked mainly on Hyper V environment managed about 300 VMs
  • Designed and installed VPN using Fortinet appliances for customers as well as for internal users
  • Created silent install with preconfigured rules to care off different needs of customers
  • Installed, repaired, and updated network cables for maximum speed and performance
  • Installed and integrated new hardware and software systems into the existing infrastructure
  • Configured WAN, LAN and related equipment to achieve the desired size and performance for each network
  • Tracked patches, releases, viruses, and potential problems on industry websites to proactively handle network management requirements
  • Created Windows 10 & 11 images for endpoints with specific software pre-installed and made hardware agnostics and created USB flash drive preconfigured with it
  • Added script to pick up drivers as per model of laptops.

Network Support Specialist

Zachry Engineering Corporation
  • Supported 4000+ internal/external users requiring assistance with operating systems and software packages, including many internal/proprietary systems and applications
  • Used Remedy and Track-IT tracking systems to log, track and manage Incidents and Service Requests
  • Acted as subject matter expert for tier 1 and 2 issue assignment related to engineering software 50 plus programs
  • Install new hardware or software systems or components, ensuring integration with existing network systems
  • Employed experience and training to troubleshoot software and hardware problems via email and telephone, utilizing remote support tools such as LogMeIn, VNC, RDP
  • Provided telephone support related to networking or connectivity issues
  • Research hardware or software products to meet technical networking or security needs
  • Document help desk requests and resolutions
  • Identify the causes of networking problems, using diagnostic testing software and equipment
  • Perform routine maintenance or standard repairs to networking components or equipment
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures
  • Create Applications or packages to deploy software on end user workstations or laptops, used SCCM, KBOX and Prism for this purpose
  • Specialized in creating engineering silent packages, created about 50 plus packages for various software, also proficient in creating packages for drafting division for standard programs such as AutoDesk and Bentley
  • Worked with virtualization platforms such as HyperV, VMWARE
  • Worked on connecting remote sites using Cisco Routers and internal networking devices using Cisco, HP switches
  • Worked on Dell Servers and Server OS 2012, 2016
  • Assisted in the creation of Analyst on boarding training curriculum concerning
  • Provided technical support for corporate users to include setting up computers, passwords, rights and responsibilities using Active Directory (Computers and Users).

Network Support Specialist

Executone of Texas
05.1999 - 09.2000
  • Install new hardware or software systems or components, ensuring integration with existing network systems
  • Provide telephone support related to networking or connectivity issues
  • Troubleshoot network or connectivity problems for users or user groups.

Education

Master of Science - Electronics

Mumbai University (MU)
Mumbai, MH
06.1981

Skills

  • Diagnose, troubleshoot and resolve desktop, hardware and software related issues (pcs, laptops, monitors, printers, mobile devices, VPN and software applications)
  • General administration of active directory and Microsoft exchange create, edit and maintain user accounts, mailboxes, mail contacts, distribution groups, organizational units, and access permissions
  • Image, re-image, build and configure new/used company laptops and desktops
  • Monitor and adjust OS images and software configuration parameters to maximize enduser efficiency and enhance software utilization
  • Ability to create zero touch installation of Windows OS such as Windows 10 and 11
  • Ability to create Server images for deploying Windows server 2019 and configuring VMs during installation using scripts Knowledge of creating answer files for unattended installation of Windows OS
  • Proficient in Microsoft server clustering and replication for fail over
  • Skilled in Windows 10 and Windows 11 As well as Server 2012, 2016 and 2019 along with server virtualization using Hyper V and VMWARE
  • Good understanding of Storage technologies
  • Experience of using various firewalls such as Meraki, Palo Alto, Sophos and Fortinet
  • Experience of using scripts for creating RAID on servers, configuring VMs
  • Skilled in using routing and switching in enterprise and datacenter
  • Worked on various routers and switches such as Cisco, Aruba, HP, Ubiquity and Microtik
  • Ability to convert and move VMs from VMWARE to Hyper-V environment
  • Working knowledge of Linux OS such as Cent OS and Ubuntu

Ongoing Certifications

  • CCIE Enterprise
  • SDWAN

Timeline

Network Support Specialist

Executone of Texas
05.1999 - 09.2000

IT System Engineer

Friona Industries

Network Support Engineer

AgWorks

Network Support Specialist

Zachry Engineering Corporation

Master of Science - Electronics

Mumbai University (MU)

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Anand Abhyankar