Mildred Rosario
Paterson,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help your team achieve company goals.
Overview
22
22
years of professional experience
Work History
Receptionist and Hostess
Elan Banquet
11.2021 - 01.2023
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Enhanced guest experience by providing exceptional and personalized service during events.
Private Nanny
Milton And Christina Rodriquez
11.2020 - 09.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Led indoor and outdoor activities to entertain and occupy children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.
Customer Service Representative
Allied Beverage Group
04.2001 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems.
- Participated in meetings and training sessions to stay informed about product updates and changes.
- Maintained proper follow-up and resolution of issues.
- Streamlined accounts payable processes for accuracy and turnaround times.
- Identifying discrepancies and resolving issues promptly.
- Reduced invoice errors with thorough data entry and verification procedures.
- Managed high volume of invoices.
Education
Office Skills
Passaic County Community College
Paterson, NJGED -
Passaic High School
Passaic, NJ06.1970
Skills
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organization and Time Management
- Problem Resolution
- Teamwork and Collaboration
sewing
Tailoring and Dress Making
Languages
Spanish
Native or Bilingual
Timeline
Receptionist and Hostess
Elan Banquet
11.2021 - 01.2023
Private Nanny
Milton And Christina Rodriquez
11.2020 - 09.2021
Customer Service Representative
Allied Beverage Group
04.2001 - 01.2019
Office Skills
Passaic County Community College
GED -
Passaic High School