Summary
Overview
Work History
Education
Skills
Timeline
Generic

WANDA MARIE LINDSAY

Portsmouth,VA

Summary

To seek a position in a customer service focused environment that will utilize my experience and knowledge. SKILLS & ABILITIES Substantial experience and outstanding skills in customer service with over 10 years of experience in various lines of work. Accustomed to working in fast-paced environments with the ability to think quickly and successfully Will listen and act on instruction with minimal guidance Positive work ethics who stick with challenges until they’re met Adeptness to work efficiently and independently but have great interpersonal skills with a strong capability to work well with others in team situations to achieve a common goal Quick learner and love to be challenged Tolerant, flexible, and adaptable in any environment with the ability to work well under pressure, problem solve while thinking ahead, and maintain composure Accuracy and attention to details Strong verbal and listening communication skills with the competence to respectfully listen to the customer while working my best to resolve any questions or concerns an individual might have

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Pet Paradise
Carrollton, VA
05.2019 - 04.2021
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer service issues promptly.
  • Liaised with representatives and distributors to develop solutions and accomplish shared objectives.
  • Submitted reports to owner to aid in business decision-making and planning.

Veterinary Technician

Anderson's Corner Animal Hospital
Toano, VA
02.2017 - 07.2018
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Assisted senior staff with blood analyses and physical assessments.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.

Veterinary Technician

Mountain Park Plaza Animal Hospital
Roswell, GA
03.2007 - 05.2016
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Answered owner animal health questions and advised on best care practices.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted senior staff with blood analyses and physical assessments.

Waitress

O'Charley's Restaurant & Bar
Marietta, GA
06.2011 - 04.2013
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Education

BRENAU ACADEMY
Gainesville, GA

Bachelor of Science - Nursing

JACKSON COLLEGE

G.E.D - undefined

COLLEGE PREPARATORY OAKWOOD HIGH SCHOOL
2009

Skills

  • Microsoft word
  • ADP system
  • Quickbooks POS for retail stores
  • Certified Administrator for K Laser therapy
  • OTHER Qualified for federal bonding through the Department of Labor

Timeline

Assistant Store Manager

Pet Paradise
05.2019 - 04.2021

Veterinary Technician

Anderson's Corner Animal Hospital
02.2017 - 07.2018

Waitress

O'Charley's Restaurant & Bar
06.2011 - 04.2013

Veterinary Technician

Mountain Park Plaza Animal Hospital
03.2007 - 05.2016

BRENAU ACADEMY

Bachelor of Science - Nursing

JACKSON COLLEGE

G.E.D - undefined

COLLEGE PREPARATORY OAKWOOD HIGH SCHOOL
WANDA MARIE LINDSAY