Michelle Higginbotham
St. Albans,WV
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
31
31
years of professional experience
Work History
Accountant Technician 4
West Virginia State
09.2022 - 02.2023
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Implemented new accounting processes to decrease spending and work flow downtime.
Administrative Secretary
West Virginia State
01.2022 - 09.2022
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Screened visitors and issued badges to maintain safety and security.
- Conducted research to assist with routine tasks and special projects.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Assisted coworkers and staff members with special tasks on daily basis.
Data Entry Operator
State Employee
03.2021 - 01.2022
- Collated and organized data entry documents into filing systems for easy access.
- Verified accuracy of data entered into system to produce error-free reports.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Corrected data entry errors to prevent duplication or data degradation.
- Sorted documents and maintained organized filing process.
ASA 2/COVID-19 Contact Tracer
State Employee
10.2021 - 10.2021
- Collaborated with local organizations to expand health services and resources.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Targeted specific community groups with wellness and disease management information.
Out Reach Coordinator -Mentor
Independent Contractor
08.2013 - 01.2021
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Provided tutoring and educational training
- Processing invoices and documents with consistent on-time delivery.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
- Entered figures using 10-key calculator to compute data quickly.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
TRTECH 1
Sate Employee
07.1996 - 03.2003
- Drove to client sites to collect environmental samples for testing.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Executive Assistant
State Employee
07.1992 - 07.1996
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained daily report documents, memos and invoices.
- Composed inter-office correspondence and provided product and service information to customers.
- Managed relational database to store information for reference, reporting, and analysis.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Entered data into system and updated customer contacts with information to keep records current.
- Executed record filing system to improve document organization and management.
- Created and updated records and files to maintain document compliance.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Processed expense reports expeditiously to prevent corporate credit card limits from impacting company-related business.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Leveraged accounting software to manage expenses and keep track of finances.
- Updated and maintained confidential databases and records.
- Took notes and dictation at meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Education
Associate of Arts -
West Virginia State University
Institute, WV01.2012
High School Diploma -
Gainesville High School
Gainesville, FL03.1986
Skills
- Excellent Communication
- Self-Motivated
- Flexible and Adaptable
- Written Communication
- Cultural Awareness
- Organization and Time Management
- Teamwork and Collaboration
- Critical Thinking
- Dependable and Responsible
- Active Listening
- Teambuilding
- Interpersonal Communication
- Good Telephone Etiquette
- Multitasking Abilities
Reading, Mentoring
I use my spare time to help the children in my area grow and reach their dreams. I enjoy children and children need support and kindness and direction from a person who know they care about them.
Timeline
Accountant Technician 4
West Virginia State
09.2022 - 02.2023
Administrative Secretary
West Virginia State
01.2022 - 09.2022
ASA 2/COVID-19 Contact Tracer
State Employee
10.2021 - 10.2021
Data Entry Operator
State Employee
03.2021 - 01.2022
Out Reach Coordinator -Mentor
Independent Contractor
08.2013 - 01.2021
TRTECH 1
Sate Employee
07.1996 - 03.2003
Executive Assistant
State Employee
07.1992 - 07.1996
Associate of Arts -
West Virginia State University
High School Diploma -
Gainesville High School
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