Lorian Ramsay

Somerdale,NJ

Summary

Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.

Overview

years of professional experience

Work History

Access Representative

Saint Peters Healthcare System

11.2019 - Current

Improved patient satisfaction by efficiently managing appointment scheduling and registration processes.
Enhanced hospital revenue by accurately verifying insurance coverage and collecting payments for services rendered.
Streamlined workflow for medical staff by effectively coordinating patient referrals and authorizations.
Reduced wait times with prompt communication between patients, providers, and insurance companies.
Maintained accurate patient records, ensuring timely access to vital information for healthcare professionals.

Cashier

Stop & Shop

04.2019 - 09.2020

Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Cedric Titus, Clark's Town ,JA

06.2016

Skills

Data Entry Proficiency
Follow-Up Skills
Documentation Accuracy
Appointment Scheduling
Customer Service Excellence

Attention to Detail
Time Management
Healthcare Systems Familiarity
Critical Thinking
HIPAA Compliance

Timeline

Access Representative - Saint Peters Healthcare System

11.2019 - Current

Cashier - Stop & Shop

04.2019 - 09.2020

Cedric Titus - High School Diploma,