Cassandra Kimbrough
Chicago,IL
Summary
Multifaceted team leader seeking to secure a challenging position within an organization that will utilize my knowledge and work experience, while offering continued opportunities for growth, development, and advancement.
Over 20 years of customer service and warehousing experience; knowledge of Access, Excel, Kronos, Word, and Power Point, Voice Pick, and ETMS. Certified to operate a Fork Lift and other warehousing transportation apparatus. Able to learn new skills quickly. Self-motivated and flexible. Works well independently or as a team member under pressure and stressful situations. Accustomed to interacting with all levels of management. Excellent organizational, verbal, and writing qualities.
Overview
33
33
years of professional experience
Work History
Truck Driver
Owner Operator
, Illinois
09.2017 - Current
- Drives and sleeper cab 18 wheeler semi to different locations and stores to deliver goods in different cities and states
- I’m responsible for my loads and safe driving
Checker
Pepsi Beverages Company
Chicago, IL
08.2012 - 03.2017
- Counts truck inventory and keeps accurate records of finished goods transported out of the facility for sales delivery or distribution to other warehouses
- Receives finished goods into inventory and maintains appropriate records
- Assigns loading of pre-made multi-product pallets on local delivery trucks
- Responsible for primary shipping/receiving, inventory and housekeeping
- Climbs into trailers and route trucks
- Assigns reloads to route trucks promptly and safely
- Sort and store partial cases of products returned on route trucks
- Maintains records of daily checklists
- Excellent communication, customer service and conflict resolution experience
- Ensures accuracy and adheres to audit standards
- Exceptional attendance
Retail Sales and Delivery Specialists
Rent A Center
Chicago, IL
04.2008 - 07.2011
- Delivering and setting up products in customers' homes using the Rent A Center collections program to ensure timely customer payments
- Serviced, picked up and refurbished customer's product
- Assisted with sales, merchandising and store maintenance activities
Account Representative
Elite Staffing
Chicago, IL
07.2002 - 03.2008
- Reasonable for inbound and outbound calls while handling member's questions and concerns in a professional and satisfactory manner
- Worked Windows, Excel and other platforms to complete daily tasks
Restaurant Manager
McDonalds
Chicago, IL
04.1992 - 05.2002
- Developed and trained crew employees
- Maintained critical standards for product quality, service speed & quality, cleanliness & sanitation
- Managed shifts and/or areas without supervision ensured all safety, sanitation and security procedures were executed
- Controlled food components, labor, waste and cash while managing shifts and/or areas
- Completed all assigned shift paperwork
- Ensured that a respectful workplace existed in the restaurant
References
Available upon request
Timeline
Truck Driver
Owner Operator
09.2017 - Current
Checker
Pepsi Beverages Company
08.2012 - 03.2017
Retail Sales and Delivery Specialists
Rent A Center
04.2008 - 07.2011
Account Representative
Elite Staffing
07.2002 - 03.2008
Restaurant Manager
McDonalds
04.1992 - 05.2002