Tory Adams
East Providence,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Refocus Inc
04.2016 - Current
- Help individuals build and maintain positive relationships with family, friends and within the community
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Looking Upwards
08.2013 - 04.2016
- Assist individuals with intellectual and developmental disabilities in everyday tasks such as housekeeping, meal preparation, attending appointments, and running errands.
- Support people with disabilities to participate in their communities, including through employment.
- Help individuals achieve the fullest lives possible by empowering them to overcome challenges.
- Duties include assisting with personal hygiene, mobility, communication, and maintaining confidentiality.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
Direct care staff
West Bay Residential Services
02.2012 - 08.2013
- Help individuals build and maintain positive relationships with family, friends and within the community
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Administered medication as directed by physician.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
Medical Assistant/Administration
Leah F Adams
02.2011 - 02.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Dicks Sporting Goods
Cashier Customer Service
08.2010 - 03.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Medical Assistant
Free Clinic
10.2008 - 11.2008
- 6 Week Externship
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Welcomed patients and inquired about wellbeing since last treatment.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
Fast Food Team Leader
McDonald's
10.2006 - 08.2007
- Handled invoices and cash transaction
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
Customer Service
JC Penny
04.2006 - 04.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
New Town High school
06.2007
Certificate in Phlebotomy - Phlebotomy
American Saferty Programs & Trainings Inc
Providence, RI08.2023
Skills
- Developmental Disabilities Experience
- CPR Certification/AED
- Medication Administration
- Behavior redirection
- Client Support
- Compassionate Caregiving
- First aid and safety
- Decision-making support
- Indirect Patient Care
- Retail Employee Training
- Stocking Supplies and Retail Products
- Staff Training and Development
- Operational Efficiency
- Cash handling proficiency
- Complaint Handling
- Cleaning and sanitation
- Vital signs monitoring
- HIPAA Compliance
- Organizational abilities
- Medical Terminology
- Patient Scheduling
- Immunization Administration
Certification
- CPR
- Driver's license
Timeline
DSP (Direct Support Professional)
Refocus Inc
04.2016 - Current
Direct Support Professional
Looking Upwards
08.2013 - 04.2016
Direct care staff
West Bay Residential Services
02.2012 - 08.2013
Medical Assistant/Administration
Leah F Adams
02.2011 - 02.2012
Dicks Sporting Goods
Cashier Customer Service
08.2010 - 03.2011
Medical Assistant
Free Clinic
10.2008 - 11.2008
Fast Food Team Leader
McDonald's
10.2006 - 08.2007
Customer Service
JC Penny
04.2006 - 04.2007
High School Diploma -
New Town High school
Certificate in Phlebotomy - Phlebotomy
American Saferty Programs & Trainings Inc
- CPR
- Driver's license
Similar Profiles
Richlove AmponsahRichlove Amponsah
Direct Support Professional at Refocus IncDirect Support Professional at Refocus Inc
Jerachi CavanaghJerachi Cavanagh
Extended Post Car Support at REFOCUSExtended Post Car Support at REFOCUS
Samantha StangelSamantha Stangel
Certified Peer Recovery Specialist at Kyros/ Refocus RecoveryCertified Peer Recovery Specialist at Kyros/ Refocus Recovery