Cavell Williams
Chicago,IL
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged attention to detail and exceptional service skills at Rush University Medical Center and other roles. Proven track record in equipment maintenance and customer interaction, achieving significant improvements in safety and performance. Skilled in multitasking and prioritizing tasks to meet challenging deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Transport Equipment Technician
Rush University Medical Center, RUMC
2016.03 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Warehouse Packer
Fed Ex Ground
2022.08 - 2023.01
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Driver
Lyft
2016.04 - 2020.01
- Transported clients to their destinations, safely and on-time.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Dietary Aide
Hickory Nursing Pavilion
2013.03 - 2016.04
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Grocery Stocker
Fairplay Foods
2012.02 - 2014.04
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
Shoe Salesperson
Footlocker
2009.07 - 2012.04
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Conducted regular product training sessions for new employees, improving overall staff knowledge and expertise.
- Maintained a clean and organized sales floor to enhance the shopping experience for customers.
Printing Apprenticeship
Bronzeville Signs & Printing
2010.05 - 2011.10
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Usher
Safety Service Systems Inc.
2008.01 - 2010.01
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
After-School Tutor
After School Matters Inc.
2007.08 - 2009.05
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
No Degree - Mechanical Engineering
Universal Technical Institute of Illinois
Lisle, IL01.2015
No Degree - Education of Individuals in Elementary Special Education Programs
City Colleges of Chicago - Wilbur Wright College
Chicago, IL08.2012
Bachelor of Arts - Education of Individuals in Middle School Special Education Programs
Lincoln College
Lincoln, IL01.2010
High School Diploma -
Holy Trinity Highschool
Chicago, IL05.2009
Skills
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Documentation And Reporting
Timeline
Warehouse Packer
Fed Ex Ground
2022.08 - 2023.01
Driver
Lyft
2016.04 - 2020.01
Transport Equipment Technician
Rush University Medical Center, RUMC
2016.03 - Current
Dietary Aide
Hickory Nursing Pavilion
2013.03 - 2016.04
Grocery Stocker
Fairplay Foods
2012.02 - 2014.04
Printing Apprenticeship
Bronzeville Signs & Printing
2010.05 - 2011.10
Shoe Salesperson
Footlocker
2009.07 - 2012.04
Usher
Safety Service Systems Inc.
2008.01 - 2010.01
After-School Tutor
After School Matters Inc.
2007.08 - 2009.05
No Degree - Mechanical Engineering
Universal Technical Institute of Illinois
No Degree - Education of Individuals in Elementary Special Education Programs
City Colleges of Chicago - Wilbur Wright College
Bachelor of Arts - Education of Individuals in Middle School Special Education Programs
Lincoln College
High School Diploma -
Holy Trinity Highschool
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