Jayna Stone

Sanitizing The Health Needs of Young Adults and Families

• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Reported vandalism or other damage to property to supervisor.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Checked in and stocked inventory throughout facility.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.

• Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
• Checked loads against documentation before completing final delivery at destinations.
• Fostered positive working relationships with regular customers.
• Maintained organized, clean and professional home to protect company reputation with customers.
• Oversaw daily route covering Office Duties, Invoices, Activities.
• Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

• Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Took on customer service duties as needed, contributing with teams of up to 10 to achieve top ratings in satisfaction surveys.
• Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.

• Monitored quality control of production workers.
• Analyzed and resolved worker problems and recommended solutions.
• Ordered and coordinated delivery of materials.
• Preplanned daily activities to drive crew productivity to meet job schedule.
• Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Kept accurate and detailed records of personnel progress and productivity.
• Built relationships with customers and managed accounts to drive revenue and profit.