Lorene Meyer
Lake Shasta,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
12
12
years of professional experience
Work History
Caregiver
In Home Supportive Services
Redding, CA
03.2016 - 03.2023
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Food Preparer/Customer Service Cashier
Greek Shack
Redding, CA
01.2015 - 03.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
Cashier
Mcdonalds, PDI FOODS
Redding, CA
06.2011 - 01.2015
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Prepared drinks, ice cream and other special items to complete food orders.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
Education
High School Diploma -
Shasta Community College
Redding, CA06-1987
Skills
- Customer Service
- Payment Collection
- Merchandise Restocking
- Guest Services
- Order coordination
- Product Recommendations
- Product Knowledge
- Customer Satisfaction
- POS System Operation
- Cash Management
Affiliations
- I love to Ride my bike, while pulling my three little dogs in their little carrier.
- I enjoy swimming and kayaking.
- Spend time with my new granddaughter.
Accomplishments
- Employee of the month at McDonald's.
- Won dinner for two in selling contest.
Languages
Spanish
Limited
overview
Although all of my experience has been in customer service, I have some knowledge of Accounting, Medical Billing/Coding, and love to work with children.
I would love an opportunity to work in one of these areas. I am a quick learner and eager for knowledge.
References
References available upon request.
Timeline
Caregiver
In Home Supportive Services
03.2016 - 03.2023
Food Preparer/Customer Service Cashier
Greek Shack
01.2015 - 03.2016
Cashier
Mcdonalds, PDI FOODS
06.2011 - 01.2015
High School Diploma -
Shasta Community College