Tayler Pomeroy
Layton,UT
Summary
Diligent Computer Technician with solid background in computer troubleshooting and hardware and software maintenance. Successfully managed system installations and software upgrades, ensuring seamless operations. Demonstrated expertise in problem-solving and technical support. A+ certified through Comp TIA.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Advanced AI Data Trainer
Outlier
06.2024 - Current
- Followed data entry protocols, rules and regulations.
- Analyzed current data records to provide detailed reports.
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
Technical Support Representative
Tandem Diabetes Care Inc.
06.2023 - 12.2023
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Emergency Medical Technician
Intermountain Healthcare/ LDS Hospital
07.2022 - 01.2023
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Certified Nursing Assistant
South Davis Community Hospital
04.2022 - 07.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Evaluated and supervised tracheotomy cleaning.
- Troubleshooted common tracheotomy issues.
Certified Nursing Assistant
Barton Creek Senior Living
07.2021 - 04.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Lifeguard/Shift Manager/Key Holder
North Ogden City
05.2019 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Alarm Dispatch Operator
AvantGuard
10.2020 - 04.2021
- Reduced response times for emergency services with efficient dispatching of appropriate units.
- Updated and maintained accurate records, enabling effective tracking of deliveries and resources.
- Assisted in developing performance metrics for the dispatch team, promoting a goal-oriented work environment that led to higher productivity levels.
- Managed high call volumes while maintaining exceptional customer service standards during peak times.
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT04.2025
High School Diploma -
Fremont High School
Plain City, UT05.2020
Associate of Science - General Studies
Weber State University
Ogden, UT04.2020
Skills
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Effective Communication
Certification
A+ Comp TIA Certified 09/27/2024- 09/2027
Emergency Medical Technician
Certified Nursing Assistant
Languages
French
Limited Working
Timeline
Advanced AI Data Trainer
Outlier
06.2024 - Current
Technical Support Representative
Tandem Diabetes Care Inc.
06.2023 - 12.2023
Emergency Medical Technician
Intermountain Healthcare/ LDS Hospital
07.2022 - 01.2023
Certified Nursing Assistant
South Davis Community Hospital
04.2022 - 07.2022
Certified Nursing Assistant
Barton Creek Senior Living
07.2021 - 04.2022
Alarm Dispatch Operator
AvantGuard
10.2020 - 04.2021
Lifeguard/Shift Manager/Key Holder
North Ogden City
05.2019 - 09.2021
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
High School Diploma -
Fremont High School
Associate of Science - General Studies
Weber State University