Kristen Wheeler
Magnolia,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Barber Shop Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms, and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of all aspects, including planting, roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
1
1
Certification
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Server
Burger And Bordeaux
Conroe, TX
03.2021 - 07.2021
- Greeted new customers, discussed specials and took drink orders.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Front Desk Receptionist
ManBasics
Conroe, TX
11.2020 - 04.2021
- Developed relationships with guests to meet client needs and encourage repeat service.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept calendar with scheduled appointments for appropriate services and time slots.
- Listened closely to customer complaints and responded appropriately to issues.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Practiced safety procedures by implementing policies to keep clients and staff safe from potential hazards.
- Tracked scheduled treatments using Vigaro.
Barista
Starbuck's Coffee
Magnolia, TX
03.2019 - 07.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Cultivated ability to recall customers' names and address each by name.
- Prioritized drink requests while managing interruptions.
Education
High School Diploma -
Magnolia High School
Magnolia, TX 08.2014 - 05.2018
Associate of Applied Science - Radiologic Technology
Lone Star College System
Spring, TX 07.2021 - Current
Skills
Wine service
undefinedCertification
TABC Certification - January 2021 - January 2023
Timeline
Associate of Applied Science - Radiologic Technology
Lone Star College System
07.2021 - Current
Server
Burger And Bordeaux
03.2021 - 07.2021
Front Desk Receptionist
ManBasics
11.2020 - 04.2021
Barista
Starbuck's Coffee
03.2019 - 07.2019
High School Diploma -
Magnolia High School
08.2014 - 05.2018
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