Margo Duncan
Vallejo,CA
Summary
Meticulous Attendance Clerk in charge of large attendance datasets, maintaining and tracking delinquency trends for 800-person student body. Proficient in online attendance tracking and management protocol, handling sensitive personal documents and details pertaining to student circumstances with discretion. Personable and empathetic liaison with approachable demeanor when making calls to parents regarding attendance-related concerns.
Overview
16
16
years of professional experience
Work History
Attendance Clerk II
VCUSD John Finney Complex
Vallejo, CA
02.2019 - Current
- Maintained accurate records of all absences, truancy issues and disciplinary actions.
- Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
- Input daily attendance information into office database for students and teachers alike school.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Legal Assistant
Burton Employment Law
Oakland, CA
11.2014 - 01.2015
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Prepared for trials, conducting legal research and drafting pleadings.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.
Global Settlement Analyst
Union Bank Of California
San Francisco, CA
01.2000 - 08.2012
- Processed approximately 4,000 International Securities per month with 98%accuracy in a fast paste, deadline driven environment.
- Reviewed settlement instructions to ensure accuracy and eliminate risk.
- Settled 150 to 250 trades per week totaling an excess of 5 million dollars per week.
- Identified analyzed and resolved system issues related to transaction processing.
- Partnered with International Agent Bank Reps to eliminate Buy-in and potential losses.
- Actively engaged Management in unresolved issues that impact production and risk
Education
English
Clark Atlanta University
Atlanta, GA01.1997
Associate of Arts - English
San Francisco City College
San Francisco, CA05.1996
Skills
- Truancy reporting
- Discipline documentation
- Telephone etiquette
- Client Service
- Attendance records oversight
- Written and interpersonal communication
- Cultural Awareness
- Data Entry
- Organization and Time Management
- Dependable and Responsible
- Self-Motivated
Timeline
Attendance Clerk II
VCUSD John Finney Complex
02.2019 - Current
Legal Assistant
Burton Employment Law
11.2014 - 01.2015
Global Settlement Analyst
Union Bank Of California
01.2000 - 08.2012
English
Clark Atlanta University
Associate of Arts - English
San Francisco City College