Sandy Gregerman

Work History

JOSSELYN CENTER, Mental Health

Northfield, IL

10.2021 - 02.2023

Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives across six facilities exceeding 100k sq. ft. of clinical space.
Led multiple high-profile projects from planning to completion bringing projects in on time and within budget while accomplishing project objectives.
Oversaw execution of grants related property improvement projects.
Support compliance audits with documentation, resource maps, workflow and safety documentation
Craft solutions for clinical service space options; create accessible and inviting spaces for all therapy types that are on-brand, consistent in standards and unique in purpose
Participated in senior executive panel interviews for Property Management firms, Engineers, and Contractors.
Safeguard agency financials: anticipate expenses related to facility maintenance; prioritize projects; source variety of skilled vendors; creatively solve resource needs at minimum expense.
Participate in think tank cohort redefining new hire onboarding supporting hiring rate of 8-15 staff members monthly; champion DEI initiatives to create safe workplace and client services environments.

JEWISH COMMUNITY CENTER

Northbrook, IL

07.2018 - 10.2021

Supported community relations, center operations, process improvements executing strategic vision for senior programs, early education, and 30+ fitness programs.
Skilled at working independently and collaboratively in team environment.
Proven ability to develop and implement creative solutions to complex problems; developed roadmap for new revenue channel opening engagement pathways to community, exceeded sales goal in under six-months, trending over $25k in first year.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Drove year-over year rental revenue growth while leading operations, strategic vision, and long-range planning; increased commitment with existing contractual relationships. attracted new business driving up rental income by 30%.
Trained, coached and mentored staff to support smooth adoption of new Sales force operating system.
Chaired weekly meetings with executive leadership and department heads to identify program status, opportunities for engagement, solicit support, and raise agency awareness between business units.
Self-Accountability and Leadership Award 2019.

VALLEY LO CLUB-Private Club Social & Recreations

Glenview, IL

01.2008 - 07.2018

Developed and monitored KPIs, marketing and communication programs and partnered with senior leadership on deep-impact enterprise decisions; managed two web renovation projects, created marketing calendar and social media strategy across Twitter, Facebook, Instagram, and LinkedIn, increasing engagement by 34% in first 6-months.
Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty; redefined traditional receptionist role creating full-service member-concierge department keeping pace with 50% membership growth over 5-year period.
Served as new member relations steward, supporting wide variety of touch points elevating responsiveness, engagement, and consumer confidence for 500 household memberships.
Planned, created, tested, and deployed multi-media marketing strategies resulting in increased bookings for programs and events; launched branded app and digital signage, created content and served as master administrator.
Controlled costs keeping business operating within budgets; shifted 80% of print materials in-house; met savings and production objectives, renegotiated supply costs, and revised bulk order strategies evaluated and sourced competitive bids and vendors.
Served as part of leadership team hosting events ranging from 100-900 attendees, leading 15+ events annually.

Merchandise Mart

05.2002 - 07.2007

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Trained and guided team members to maintain high productivity and performance metrics.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Mitigated business risks by working closely with staff members and assessing performance.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.