Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic
Kalina Dee

Kalina Dee

Granby,MO

Summary

Professional, hard-working, and personable individual who learns quickly and strives to provide excellent customer care. Effective at assessing and analyzing problems, multitasking, and attention to detail. Can be a dedicated and passionate member of any team. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. I am currently seeking a position that will utilize my well-developed and diverse skill sets to achieve company, team, and individual goals.

Overview

9
9
years of professional experience

Work History

Furniture Restorer

D & D Restoration
Pea Ridge, AR
07.2016 - Current
  • Established lasting customer relationships through effective communication and service delivery.
  • Utilized various platforms for documenting inspections, invoices, and making calls in office settings.
  • Focused on conserving furniture by executing vital repairs to restore original condition.
  • Engaged clients in discussions regarding conservation and restoration requirements.
  • Assessed optimal restoration techniques to ensure quality results.
  • Restored antique furniture using specialized refinishing techniques and tools.
  • Kept records of all materials used during each project in order to track costs effectively.
  • Repaired damaged furniture parts such as legs, drawers, doors and frames.
  • Operated power tools safely while completing jobs in an efficient manner.
  • Prepared wood surfaces for refinishing by sanding, stripping and filling cracks.
  • Consulted with clients regularly throughout projects in order to ensure satisfaction with results.
  • Applied stains, paints, lacquers, varnishes and other finishes to furniture pieces using brushes and spray guns.
  • Reviewed all reports available to control costs, schedule work and eliminate shortages.

Server

Texas Roadhouse
Rogers, AR
12.2021 - 06.2025
  • I was a part of the opening team for this restaurant.
  • Delivered quality customer service while serving and preparing drinks.
  • Welcomed guests and provided exceptional service in a fast-paced restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stayed informed about daily specials, new menu items, promotions.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained cleanliness and organization of restaurant environment.
  • Adapted to high-pressure situations while collaborating with a large team.
  • Successfully opened new restaurant, managing increased staff and operational complexity.

Door to Door

Air Fusion Plus
Johnson, AR
10.2022 - 01.2023
  • Facilitated transportation for door-to-door sales and water sampling teams.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Motivated team members during travel to enhance productivity and sample collection.
  • Assisted in training new field samplers while acquiring office skills.

Server

Myrtie Maes
Eureka Springs, AR
03.2021 - 09.2021
  • Provide quality customer service while serving, preparing drinks, cleaning, and maintaining the restaurant.
  • The smaller town element allowed me to create relationships with customers and establish my own 'regulars.'
  • Collaborated with kitchen staff to manage food preparation and timely delivery of meals.
  • Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
  • Monitored table settings and replenished supplies as needed during busy shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.

Server

Colton's Steak House
Rogers, AR
03.2020 - 03.2021
  • Provide quality customer service while serving, preparing drinks, and salads, cleaning, and maintaining the restaurant.
  • Served food and beverages promptly while ensuring accuracy and presentation standards.
  • Collaborated with kitchen staff to manage food preparation and timely delivery of meals.
  • Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
  • Assisted in training new servers on menu knowledge and service procedures.
  • Monitored table settings and replenished supplies as needed during busy shifts.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Restaurant Team Member

MidiCi The Neapolitan Pizza
Rogers, AR
09.2017 - 03.2019
  • This was the first restaurant I helped open; it was an amazing experience.
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Prepared and assembled menu items according to restaurant standards.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Provided quality customer service with a friendly attitude.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.

Education

High School Diploma -

Rogers New Technology High School
Rogers, AR
12.2019

General Studies -

Northwest Arkansas Community College
Bentonville, AR
01.2019

Skills

  • Teachable and analytical
  • Goal-oriented
  • Hardworking and detail-oriented
  • Customer care and support
  • Food preparation skills
  • Time management
  • Display organization
  • Strong interpersonal skills
  • Effective communication
  • Decision-making abilities
  • Construction tool proficiency
  • Furniture restoration
  • Customer relationship management
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Estimating costs
  • Customer service
  • Cash handling
  • Food sales and promotion
  • Point of sale (POS) system operations
  • Upselling techniques
  • Multitasking and organization
  • Strong work ethic

Additional Information

Any spaces in employment are due to family passings or focusing on education.

References

  • Kastilayah Knudson, Family Friend, kastilayaht@gmail.com
  • SGT Kevin Gonzalez, ARNG Recruiter, 479.270.3845
  • Vanessa Fuller, Texas Roadhouse Manager, 918.353.3081

Timeline

Door to Door

Air Fusion Plus
10.2022 - 01.2023

Server

Texas Roadhouse
12.2021 - 06.2025

Server

Myrtie Maes
03.2021 - 09.2021

Server

Colton's Steak House
03.2020 - 03.2021

Restaurant Team Member

MidiCi The Neapolitan Pizza
09.2017 - 03.2019

Furniture Restorer

D & D Restoration
07.2016 - Current

High School Diploma -

Rogers New Technology High School

General Studies -

Northwest Arkansas Community College

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