Summary
Overview
Work History
Education
Timeline
Generic
Karrie Newsome

Karrie Newsome

Silver Springs,FL

Summary

Experienced Tanning Technician adept at delivering knowledgeable and safe tanning services, while prioritizing client satisfaction. Skilled in recommending appropriate tanning products and maintaining impeccable cleanliness. Recognized for fostering positive customer experiences and implementing effective hygiene protocols.

Overview

13
13
years of professional experience

Work History

AirBrush Tanning Technition

Kays Mobile Tanning
Inverness, Florida
01.2014 - Current
  • Provided customer service to clients, answered questions and made recommendations for tanning sessions.
  • Assisted in keeping the salon clean and organized, including sweeping floors, wiping down surfaces, stocking shelves and refilling supplies.
  • Maintained accurate records of client visits, tanning packages purchased and payments received.
  • Instructed clients on proper usage of tanning equipment to ensure safety standards were met.
  • Ensured compliance with all state laws related to tanning services provided by the salon.
  • Developed relationships with customers through frequent communication and follow-up calls regarding their tanning experience or special offers available at the salon.
  • Demonstrated knowledge of skin types and recommended appropriate levels of exposure for individual customers' needs.
  • Applied lotions, creams or oils prior to customers entering the tanning bed as needed.
  • Cleaned up spilled lotion or other products from beds before next customer used them.
  • Explained pricing plans for different levels of tanning services offered by the salon.
  • Checked expiration dates on products stocked in the salon; removed expired items from inventory list.
  • Greeted new customers upon arrival at the salon; provided information about services offered and answered any questions they had.
  • Recommended additional products that may enhance their overall tanning experience such as moisturizers or bronzers.
  • Monitored customer's progress during multi-session treatments; adjusted settings accordingly based on results achieved.
  • Adhered to strict hygiene practices while performing duties such as washing hands between appointments.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Box Handler

FedEx:Ground
Ocala, FL
09.2024 - 10.2024
  • Ensured compliance with company policies regarding safety, security and cleanliness of the warehouse premises.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Collaborated with team members to improve workflow and increase productivity.
  • Maintained clean and organized work area, adhering to safety standards.
  • Followed company policies and procedures for secure package handling.
  • Communicated effectively with supervisors regarding any logistical issues.
  • Complied with federal, state, and company regulations regarding package handling.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed boxes and stock using organizational guidelines.
  • Loaded outgoing packages onto delivery trucks according to customer orders.

Customer Service Associate Cashier

Dollar Tree
Homosassa, FL
04.2012 - 06.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Complied with all health and safety regulations while performing job duties.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Customer Service Sales Representative

Belk Lyndsy
Crystal River, FL
06.2014 - 02.2024
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
  • Provided accurate information about products and services.
  • Processed orders, forms, applications, and requests.
  • Maintained records of customer interactions and transactions.
  • Built sustainable relationships with customers through open communication.
  • Followed up on customer inquiries not immediately resolved.
  • Identified potential opportunities to upsell products or services.
  • Assisted customers with navigating website for product selection purposes.
  • Suggested additional products or services that may benefit the customer's needs.
  • Collaborated with other departments to ensure efficient resolution of customer problems.
  • Educated customers on product features and benefits.
  • Analyzed trends in consumer behavior and preferences.
  • Ensured compliance with all applicable laws and regulations related to the sale of goods or services.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
  • Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Identified customer needs by asking questions and advising on best solutions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recognized security risks to properly handle situations.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Replenished and arranged items to maintain appearance.
  • Drove increased engagement with productive conversations and ongoing relationship management.
  • Compiled reports on overall customer satisfaction.
  • Adhered to company policies when dealing with customers.
  • Resolved customer service issues in a timely manner.

Live in VA Hospice Caretaker

vetrans and affairs
Beverly Hills, Florida
08.2017 - 10.2019
  • Provided patient with the feeling of never having to worry that they weren't cared for. That they were never going to have to face the last years alone and unloved.
  • Provided patient with conversation, showed interest in the stores that they shared. Always eager to hear stories of their time with the Navy in his younger years (with a smile, no matter how many times I might have heard the same one).
  • I made sure all meals were cooked, pantry stocked with whatever they might want. Provided him with any dish he wanted to eat, no matter the time of day. I learned a few new dishes. We both knew his time was not long, so I made sure that whatever that man wanted to eat, he got. I was just happy to see him eat. He fought for our country, and in general, he was an amazing person with no one.
  • Made doctor appointments, administered medication, changed bed sheets, and attended to all needs when he became bedridden.
  • Maintained all the housework, cooking, and yard maintenance.
  • Provided end-of-life care.
  • Kept all my promises.
  • held his hand when he passed

Education

General Education

Crystal River High School
Crystal River Florida
05-2003

Timeline

Box Handler

FedEx:Ground
09.2024 - 10.2024

Live in VA Hospice Caretaker

vetrans and affairs
08.2017 - 10.2019

Customer Service Sales Representative

Belk Lyndsy
06.2014 - 02.2024

AirBrush Tanning Technition

Kays Mobile Tanning
01.2014 - Current

Customer Service Associate Cashier

Dollar Tree
04.2012 - 06.2024

General Education

Crystal River High School

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Karrie Newsome