Rebekah Edwards
Lawrenceville,GA
Summary
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Hairstylist
Barron London's Salon
Buckhead, GA
08.2021 - 02.2022
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
Server
Olive Garden
Buford, GA
01.2021 - 02.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Homeschooled
N/A05.2018
Skills
- Creativity and Originality
- Customer Consultation
- Workstation Cleaning
- Physical Stamina
- Digital Recordkeeping
- Cash Register Operation
- Appointment Scheduling
- Supply Ordering and Maintenance
- Payment Processing
- Problem Anticipation and Resolution
- Relationship Building
- Decision Making
- Manual and Finger Dexterity
Timeline
Hairstylist
Barron London's Salon
08.2021 - 02.2022
Server
Olive Garden
01.2021 - 02.2022
High School Diploma -
Homeschooled