Christine Cardona
Summerville,SC
Summary
Efficient Packing Shipper with a track record of high productivity and swift, accurate task completion. Specialized in inventory management, packaging optimization, and logistics coordination. Proficient in time management, problem-solving, and fostering teamwork for seamless operations in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Packing Shipper
DLH
Ladson, SC
06.2024 - Current
- Compared and verified identifying information of outgoing shipments.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Identified order discrepancies and damaged items and notified supervisor.
- Maintained organized and clean work environment at all times.
- Inspected, labeled and packed items for shipment according to company standards.
- Verified accuracy of packing lists against customer orders.
- Wrapped products in protective packaging materials as needed.
- Utilized scanner to track inventory and shipments.
- Performed quality checks on outgoing shipments.
Travel Advisor
Intele Travel
Summerville, SC
06.2019 - Current
- Advised clients on travel destinations, transportation options, accommodations, and activities available at their destination.
- Researched and compared different travel packages to ensure best value for customers' money.
- Assisted with booking flights, hotels, rental cars and other reservations.
- Provided customers with detailed information about various tourist attractions and activities in different countries around world.
- Created itineraries tailored to each customer's individual needs and preferences.
- Answered inquiries from customers regarding visa requirements, passport regulations, health precautions, currency exchange rates, climate conditions and other related topics.
SAS Retail Associate
SAS Retail Services
Charleston, SC
01.2024 - 07.2024
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Driver Manager
Quality Carriers
North Charleston, SC
06.2022 - 11.2023
- Managed daily operations of 10 fleet drivers and vehicles.
- Monitored driver performance, safety compliance and customer service standards.
- Analyzed driver logs to ensure accuracy and compliance with regulations.
- Scheduled routes for 40 drivers based on delivery requirements and availability.
- Assisted in resolving customer complaints related to deliveries or other issues.
- Coordinated with vendors to ensure timely delivery of supplies or materials.
- Ensured all vehicles were properly maintained according to manufacturer specifications.
- Communicated regularly with dispatch personnel about shipments status updates.
- Tracked driver behavior, timekeeping and attendance.
- Coordinated load planning for drivers to minimize dispatch delays.
- Tracked drivers and tractors to maximize utilization.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
Store Manager
Dollar General
North Charleston, SC
01.2020 - 05.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Store Manager
Walmart
Summerville, SC
04.2015 - 12.2019
- Managed day-to-day operations of store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within organization to coordinate promotions, events, and special projects.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
Assistant Store Manager
Sears
Charleston, SC
03.2006 - 10.2014
- Managed day-to-day operations of store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in timely manner and addressed any issues that may arise during store hours.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Coached and developed store associates through formal and informal interactions.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for 200 employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06-1989
Skills
- Shipping procedures
- Document Verification
- Recruitment and staffing
- Compensation and benefits
- Workers' compensation
- Onboarding and Orientation
- Payroll
- Retail Inventory Management
- Shift Scheduling
- Customer Service Management
- Team Development
- Employee Training
- Product Inspection
- OSHA Compliance
- Warehouse picking
- Forklift Operation
Affiliations
Love to travel and spend time with family and friends.
Timeline
Packing Shipper
DLH
06.2024 - Current
SAS Retail Associate
SAS Retail Services
01.2024 - 07.2024
Driver Manager
Quality Carriers
06.2022 - 11.2023
Store Manager
Dollar General
01.2020 - 05.2022
Travel Advisor
Intele Travel
06.2019 - Current
Assistant Store Manager
Walmart
04.2015 - 12.2019
Assistant Store Manager
Sears
03.2006 - 10.2014
High School Diploma -
Abraham Lincoln High School
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