Client Relations Coordinator/Digital Sales Specialist
Furnitureland South
High Point, NC
- Received, tracked and resolved incoming calls and queries to meet client expectations.
- Delivered follow-up services to support timely issue completion.
- Produced reports for quarterly review, managing and identifying trends and programmatic problems.
- Answered or made calls to clients to learn about and address needs and product or service issues.
- Logged call information and solutions provided into internal database.
- Reviewed order data to verify transactions and shipping dates.