Jordan Trinh
San Francisco,CA
Summary
Data Discovery/ DLP Tools:
- Mode Analytics (3yrs)
- Splunk/Snowflake (5yrs)
Languages:
- SQL
- Visual Basic
- Powershell
- Python
- HTML/CSS/Javascript
- Splunk Search Processing Language
- Power BI/Tableau
Overview
9
9
years of professional experience
Work History
IT Analyst (Contracted to Lyft)
Elyon International
09.2022 - Current
- Collaborated with Legal team to understand and fulfill data requests for both individual cases and large, class-action suits.
- Analyzed existing systems and databases and recommended enhancements to deliver Legal data requests
- Communicated and explained business processes and data sources to Legal stakeholders to understand and implement functional demands.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Troubleshot incidents reported by stakeholders to determine system changes and identify permanent solutions.
- Resolved problems, improved operations and provided exceptional service
Data Analyst
Freelance Contractor
06.2016 - 09.2022
- Designed and developed dashboards for several clients, and analyzing business data and forecasts as requested.
- Cleaned and denormalized datasets in preparation for analysis.
- Provided testing or testing support of software and business process compliance to requirements and designed software or architectures.
- Follow AGILE methodologies and processes based on the environment, often in conjunction with ITIL.
- Presented analysis and finalized reports to clients.
- On retainer as a contractor on a need-by-need basis.
Computer Science Teacher
Pioneer High School
08.2015 - 03.2016
- Engaged with students to teach and present analytics, data, computer science principles with regards to cybersecurity and the field in general.
- Cross-led mathematics and computer science curriculum.
- Taught data gathering and creative reporting in order to display data using various data integration tools such as Splunk, and Power BI.
- Document curriculum and process flows using Visio.
Education
B.S. - Mathematics
University of California, Davis
Davis, CA06-2015
Skills
- Data Analysis
- Power BI/Tableau
- Github
- Power User of Excel/Google Sheets
- Data Modelling
- Dashboard Design
- Splunk/Snowflake
- AGILE Based Environment
- ISO/CMMI/ITIL
Timeline
IT Analyst (Contracted to Lyft)
Elyon International
09.2022 - Current
Data Analyst
Freelance Contractor
06.2016 - 09.2022
Computer Science Teacher
Pioneer High School
08.2015 - 03.2016
B.S. - Mathematics
University of California, Davis