Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Trinh

San Francisco,CA

Summary

Data Discovery/ DLP Tools:

  • Mode Analytics (3yrs)
  • Splunk/Snowflake (5yrs)

Languages:

  • SQL
  • Visual Basic
  • Powershell
  • Python
  • HTML/CSS/Javascript
  • Splunk Search Processing Language
  • Power BI/Tableau

Overview

9
9
years of professional experience

Work History

IT Analyst (Contracted to Lyft)

Elyon International
09.2022 - Current
  • Collaborated with Legal team to understand and fulfill data requests for both individual cases and large, class-action suits.
  • Analyzed existing systems and databases and recommended enhancements to deliver Legal data requests
  • Communicated and explained business processes and data sources to Legal stakeholders to understand and implement functional demands.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Troubleshot incidents reported by stakeholders to determine system changes and identify permanent solutions.
  • Resolved problems, improved operations and provided exceptional service

Data Analyst

Freelance Contractor
06.2016 - 09.2022
  • Designed and developed dashboards for several clients, and analyzing business data and forecasts as requested.
  • Cleaned and denormalized datasets in preparation for analysis.
  • Provided testing or testing support of software and business process compliance to requirements and designed software or architectures.
  • Follow AGILE methodologies and processes based on the environment, often in conjunction with ITIL.
  • Presented analysis and finalized reports to clients.
  • On retainer as a contractor on a need-by-need basis.

Computer Science Teacher

Pioneer High School
08.2015 - 03.2016
  • Engaged with students to teach and present analytics, data, computer science principles with regards to cybersecurity and the field in general. 
  • Cross-led mathematics and computer science curriculum. 
  • Taught data gathering and creative reporting in order to display data using various data integration tools such as Splunk, and Power BI. 
  • Document curriculum and process flows using Visio.

Education

B.S. - Mathematics

University of California, Davis
Davis, CA
06-2015

Skills

  • Data Analysis
  • Power BI/Tableau
  • Github
  • Power User of Excel/Google Sheets
  • Data Modelling
  • Dashboard Design
  • Splunk/Snowflake
  • AGILE Based Environment
  • ISO/CMMI/ITIL

Timeline

IT Analyst (Contracted to Lyft)

Elyon International
09.2022 - Current

Data Analyst

Freelance Contractor
06.2016 - 09.2022

Computer Science Teacher

Pioneer High School
08.2015 - 03.2016

B.S. - Mathematics

University of California, Davis

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Jordan Trinh