Angelina Landin
San Leandro,CA
Summary
Proven hospitality professional with a track record of delivering exceptional customer service and enhancing guest engagement at Olive Garden. Skilled in cash handling and adept at using POS systems, I excel in fast-paced environments, ensuring high-quality service by effectively multitasking. My strong work ethic and teamwork have consistently improved guest experiences.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Safeway
San Leandro
02.2020 - 03.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Server
Olive Garden
Hayward, CA
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
BA - Psychology
California State University East Bay
Hayward, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
Timeline
Server
Olive Garden
03.2022 - Current
Courtesy Clerk
Safeway
02.2020 - 03.2022
BA - Psychology
California State University East Bay