Summary
Overview
Work History
Education
Skills
Timeline
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ERIC ORTIZ

Summary

Motivated and hard working Individual with hands-on experience in delivery and warehouse operations. With 3+ years of exemplary customer service experience and strong physical labor skills, whilst being a fast learner who thrives in active roles and is consistently dedicated to continuous improvement. Aspires to build a successful business brand through persistence and hard work..

Overview

3
3
years of professional experience

Work History

Independent Delivery Contractor

Private Client
01.2021 - 08.2022
  • Delivered food orders and packages professionally throughout the city.
  • Provided excellent customer service and ensured customer satisfaction.
  • Developed strong relationships with clients through reliable service and effective problem resolution when needed.
  • Managed multiple orders during peak hours with accuracy and speed.
  • Maintained vehicle cleanliness and followed traffic safety regulation

Warehouse Associate

Family Members
04.2022 - 08.2023


  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated basic warehouse equipment under supervision.
  • Completed tasks efficiently in fast-paced environment
  • Maintained a clean and organized workspace to ensure safety.
  • Worked safely around moving machinery.
  • consistently lifted materials weighing as much as 75 pounds.

Operations Cashier

Jay Aloshari
11.2023 - 06.2024
  • Ensured accurate cash balances at the end of each shift by diligently reconciling register totals with daily sales reports.
  • Provided exceptional customer service in all interactions, consistently receiving positive feedback from both customers and supervisors.
  • Supported loss prevention efforts by monitoring suspicious activity and reporting incidents to management promptly.
  • Demonstrated strong attention to detail when handling large amounts of cash, minimizing errors and discrepancies.
  • Worked with and have knowledge on tobacco and certain cannabis products.

Education

No Degree - Music

City-As-School
New York, NY
06-2023

Skills

  • Strong physical labor capabilities
  • Excellent customer service
  • Fast learner and adaptable
  • Reliable and hardworking
  • Basic warehouse operations
  • Time management
  • Strong work ethic
  • Bagging items properly
  • Basic math
  • Cleaning and maintenance tasks
  • Attention to detail
  • Clear communication

Timeline

Operations Cashier

Jay Aloshari
11.2023 - 06.2024

Warehouse Associate

Family Members
04.2022 - 08.2023

Independent Delivery Contractor

Private Client
01.2021 - 08.2022

No Degree - Music

City-As-School

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