Michael McGowan
Plano,TX
Summary
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
4
4
years of professional experience
Work History
Host
PF Chang’s China Bistro
08.2020 - Current
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Business Administration -
Collin College
Plano, TXCompleted Business courses) -
High School Diploma -
Plano East High School
Plano, TXSkills
- (Specialized Skills)
Timeline
Host
PF Chang’s China Bistro
08.2020 - Current
Associate of Business Administration -
Collin College
Completed Business courses) -
High School Diploma -
Plano East High School
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