Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesus Huerta Guterrez

Bridgeport

Summary

Detail-oriented and highly motivated IT Support Technician with a proven track record of solving complex hardware and software issues. Skilled in diagnosing problems, supporting end-users, and maintaining critical technology infrastructure. Passionate about delivering reliable technical solutions and contributing to a technology-driven educational environment. Eager to grow within an IT department that values learning, teamwork, and service excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Support

Wise Powder Coating / N&L Carwash / GTG Solutions
05.2022 - Current
  • Deployed and configured new office computers and printers.
  • Diagnosed hardware issues including capacitor failure on legacy Dell systems.
  • Created and documented IP addressing and network topology from scratch.
  • Supported QuickBooks troubleshooting, printer maintenance, and end-user training.
  • Used Hiren’s Boot CD and built-in tools for data recovery and drive health analysis.

Counter Sales, IT Support

Chico Auto Parts
05.2021 - Current
  • Resolved employee hardware/software issues and maintained data backups.
  • Managed inventory using point-of-sale systems.
  • Delivered high-level customer service and issue resolution.

Manager / Counter Sales / Driver

WM Automotive
03.2014 - 08.2020
  • Handled sales, billing, and customer accounts.
  • Maintained a clean driving record while performing delivery duties.
  • Ensured high-quality service for commercial clients.

Education

Associate of Science & Associate of Arts -

Weatherford College
Bridgeport, TX
08.2017

Skills

  • Operating Systems: Windows, Linux, macOS
  • Networking: Basic troubleshooting, IP configuration, switch/router setup
  • Tools: Device Manager, Hiren’s Boot CD, Command Prompt (ping, ipconfig, chkdsk), SMART diagnostics
  • Hardware & Software Support: Diagnostics, installations, data recovery
  • Customer Service & Communication
  • Bilingual: English & Spanish
  • Allworx phone server experience

Certification

  • CompTIA A+ Certification (Expired – originally earned 2017)
  • Actively pursuing A+ renewal and Network+ certification

Timeline

IT Support

Wise Powder Coating / N&L Carwash / GTG Solutions
05.2022 - Current

Counter Sales, IT Support

Chico Auto Parts
05.2021 - Current

Manager / Counter Sales / Driver

WM Automotive
03.2014 - 08.2020

Associate of Science & Associate of Arts -

Weatherford College

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