Aaditya Iyer

Manage a cross geographic team which is responsible for quality and delivery of Bluejeans desktop application.

Quality assurance - Clients, Media, Middleware - Test planning, Test bed setup, Execution, reporting
Agile Quality process - Building a cadence for High throughput - High quality product delivery
Product requirement and design discussions - In depth analysis of requirements, architecture and design of the feature before it is signed off for a release, helps in better quality drops to QA
Team building and appraisals - Hiring FTE and contractors, Built a cross geographic QA team from ground up (USA,Ukraine and India), setting KPIs and OKRs for each team member and the team, Annual appraisals
Mentoring - Guiding and growing team members 1:1, Creating a framework of solutions and approaches, Exposing the team to challenges to get them to next level
Customer escalations and RCA - Handling enterprise customer escalations, Resolving issues, Root cause Analysis
Good practices - Documentation, Jira practices, Metric dashboard, Enhancing test plans based on the escaped defects
Quarterly Business Reviews - Represent the work done by the team to the executives, Reviewing the targets and achievements

• Responsible for end to end quality and delivery of enterprise grade video conferencing applications on Mac, Windows, VDI and Linux platforms.
• Leading and mentoring a cross geographic team

• Responsible for end to end quality and delivery of enterprise grade video conferencing applications on windows desktop platform.
• Leading and mentoring a team based in Bengaluru

• Member of Integration and test team, focused on building STB headend from bare metal servers and testing and maintaining it.
• Building customer environment in the lab to root cause the field issues.
• Bridging Product , Dev , QA and Delivery teams

• Member of Sling QA team, worked on Streaming via Sling boxes and Dish network Set top boxes (STB) on Phone (iOS, BB, Win Phone) , browser and connected TV platforms (Google TV, Boxee)
• Worked on analytics based testing approach
• Firmware update testing on Slingboxes and Dish Network STBs