Dynamic Employee trainer with a proven track record at Cold stone Creamery, enhancing retention rates through personalized coaching and advanced adult learning strategies. Expert in career development and soft skills training, adept at crafting learning solutions that meet organizational needs. Skilled in management and customer service, contributing to significant performance improvements, and learning.
I work on the stone and help serve customers ice cream, which has helped me learn how to practice customer service and has helped me grow in understanding tasks and doing them in a timely manner.