Aahvion Weaver
Security/Security Receptionists
Concord,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Outgoing and friendly when delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Security Receptionist
Allied Universal Security Services
San Francisco, CA
09.2021 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Security Officer
Brosnan Risk Consultants Security
Antioch, CA
03.2021 - 09.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Detailed security-related incidents into reports for dissemination to upper management.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured (2) doors in office and main building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Performed cash drops while maintaining security and control of drop box.
- Conducted regular patrols of key areas to spot and control security concerns.
Security Guard
Metro One Loss Prevention
Pittsburg, CA
07.2020 - 03.2021
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Responded quickly to incidents and assessed active situations for security concerns.
- Participated in staff meetings, special events and professional development activities.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw entry and exit of up to a number of employees and visitors daily.
Cashier/Sales Representative
Home Depot
Pittsburg, CA
01.2020 - 07.2020
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Made 200+ credit card sales a week
Education
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA 08.2019 - 06.2020
Skills
Office administration
Customer and client relations
Shorthand writing
Sorting and labeling
Multi-line Telephone Systems
Scheduling
Documentation and reporting
Security awareness
Written Communication
MS Office
Social and Persuasive
Effective Customer Service
Time Management
Certification
Drivers License
Timeline
Security Receptionist
Allied Universal Security Services
09.2021 - Current
Fully Vaccinated
09-2021
CPR/First-Aid Certified
08-2021
Security Officer
Brosnan Risk Consultants Security
03.2021 - 09.2021
Drivers License
11-2020
Security Guard
Metro One Loss Prevention
07.2020 - 03.2021
Valid BSIS Guard Card
07-2020
Cashier/Sales Representative
Home Depot
01.2020 - 07.2020
High School Diploma -
Pittsburg Senior High School
08.2019 - 06.2020