Aalap Doshi
Customer Service Representative
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
McDonald's
01.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Santa Clara High School
Santa Clara, CA 05.2001 -
Skills
Customer Service
Timeline
Customer Service Representative
McDonald's
01.2022 - Current
High School Diploma -
Santa Clara High School
05.2001 -