Aaliya Boruszewski

Harvey’s is a very fast pace environment and strives to keep the quality standard high. As a bartender at Harvey’s are responsibilities included the bar rail, 5 tables on the inside and 3 tables outside when the patio is open, and to also get service drinks out in a timely matter. We made juices and agave’s as a lot of our ingredients were house made.

Skills

• Kept bar presentable and well-stocked to meet customer needs
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally
• Trained new employee’s on drink preparation, product promotion, garnish preparation, and sanitation protocol
• Organized bar inventory and storage procedures to keep stock
• Upsold menu items to customers
• Educated customers on drink options, making personalized recommendations based on preferences
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Kept bar stocked with liquors, juices and garnishes for drinks.

I was hired into Dublin as a server, which included lunch/dinner food service leading into cocktail waitressing after dinner hours. Worked up to a high volume bartending position, also working occasional events working as a server or bartender.

Skills

• Food safety protocols

• Training new employees

• POS terminal, in cash handling and cash registers

• Checking identification to ensure that guests meet minimal age requirements

• Never over-serving when guests are consuming alcoholic beverages

• Social perceptiveness

• Bringing an up beat, polite attitude to create a great atmosphere to my guests to optimize guest satisfaction

• Obtaining menu information to answer questions efficiently

• Maintaining composure In high stress situations

• Multitasking to optimize time

• Maintaining a clean environment throughout guest visits

• Upselling with recommendations of appetizers, higher-margin drinks, sides and appetizers to obtain high sales

I was a waitress at Tony’s a family orientated diner, working originally the lunch/dinner service and worked my way up to morning/lunch service. I occasionally worked as front prep when needed at the restaurant which included preparing food before it went out, takeout, and register.

Skills

• Food safety protocols

• Hand written tickets

• handling money

• Multitasking to optimize time

• Social perceptiveness

• Bringing an up beat, polite attitude to create a great atmosphere to my guests to optimize guest satisfaction

• Obtaining menu information to answer questions efficiently

• Maintaining composure in high stress situations, with large groups of guests and peak hours

• Making sure food is cooked to order and making sure health restrictions were met

• Maintaining a clean environment throughout my guests visit

I worked as a shift lead barista, which included making sure everyone on shift was completing there jobs to company standards. A big focus at Biggby was making customers feel like it was a community atmosphere where everyone felt welcome.

• Food safety protocols

• POS system and handling cash

• leadership skills

• Bringing a bubbly, polite attitude to create a great atmosphere to my guests to optimize guest satisfaction

• Multitasking to optimize time

• maintaining a clean environment

• follow exact recipes to maintain consistency no matter what location you go to

•training new employees