Ar-Nia Hill
Philadelphia,PA
Summary
Reliable and customer-focused professional with over 3 years of experience in retail and food service environments. Proven ability to deliver excellent customer service, handle high-volume transactions accurately, and work effectively in fast-paced team settings. Recognized for strong communication skills, professionalism, and problem-solving abilities. Seeking a full-time opportunity where I can contribute to team success and continue developing professionally.
Overview
4
4
years of professional experience
4052
4052
years of post-secondary education
Work History
After School Program Leader
Sunrise
Philadelphia, USA
02.2025 - Current
Director of Photography (Temp)
Photogenic Inc.
Philadelphia, USA
12.2025 - 12.2025
- This position included keeping staff on task
- Creating work schedules
- Managing sales
Greeter/Customer Service
Macy's
Philadelphia, USA
10.2024 - 12.2024
- Welcomed and assisted customers, creating a positive first impression of the store
- Monitored store entrance and ensured a safe, organized environment
- Resolved customer concerns quickly and professionally
- Supported team members during high-traffic periods to maintain smooth operations
Summer Intern
School District of Philadelphia
Philadelphia, USA
05.2024 - 08.2024
- Completed a 12-week internship program gaining hands-on professional experience
- Assisted staff with research, administrative support, and special projects
- Participated in team meetings and contributed ideas to improve processes
- Demonstrated strong time management and organizational skills
- Received positive feedback from supervisors for reliability and work ethic
Crew Member
McDonald's
Philadelphia, USA
06.2023 - 08.2023
- Provided friendly and efficient service in a fast-paced environment
- Operated cash register and processed transactions accurately
- Worked collaboratively with team members during peak hours
- Maintained cleanliness and food safety standards
Cashier/Customer Service
Fresh Grocer
Philadelphia, USA
01.2023 - 06.2023
- Processed cash, credit, and electronic payments accurately
- Assisted customers with questions, returns, and pricing issues
- Trained new team members on register operations and customer service standards
- Recognized for maintaining high customer satisfaction
Crew Member/Cashier
Wendy's
Philadelphia, USA
11.2021 - 11.2022
- Handled high-volume transactions with accuracy and efficiency
- Addressed and resolved customer complaints professionally
- Contributed to a positive team environment
- Maintained strong communication with customers and coworkers
Education
Criminology (College) -
Cheyney University of Pennsylvania
Cheyney, PACooking class -
Philadelphia, PAUpper secondary education -
Skills
- Organizational skills
- Medical scheduling
- Payment card processing
- Microsoft Office
- Food Preparation
- Customer communication
- Leadership
- Teamwork
- Computer skills
- Excel
- Great listener
- Microsoft Powerpoint
- Food Production
- Client communication
- Clean workspace maintenance
- Data entry
- Patient consultations
- Microsoft Word
- Guest relations
- Pricing
- Multitasking
- Appointment scheduling
- Serving Experience
- Guest services
- Cash register operations
- Greeting customers
Timeline
Director of Photography (Temp)
Photogenic Inc.
12.2025 - 12.2025
After School Program Leader
Sunrise
02.2025 - Current
Greeter/Customer Service
Macy's
10.2024 - 12.2024
Summer Intern
School District of Philadelphia
05.2024 - 08.2024
Crew Member
McDonald's
06.2023 - 08.2023
Cashier/Customer Service
Fresh Grocer
01.2023 - 06.2023
Crew Member/Cashier
Wendy's
11.2021 - 11.2022
Criminology (College) -
Cheyney University of Pennsylvania