Compassionate and dedicated Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
11
11
years of professional experience
Work History
CNA
Manhattanville Health Care Center
The Bronx, New York
05.2024 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding, while maintaining patient dignity.
Managed a clean and safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Documented patient information accurately in electronic health records system.
Participated in training sessions to enhance skills in patient care techniques.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Receptionist
Esthetix Dental Spa
New York, New York
05.2022 - 02.2023
Greeted patients warmly and ensured a positive first impression.
Managed appointment scheduling using dental practice management software.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Receptionist
Mosholu Medical Group
The Bronx, New York
09.2014 - 06.2019
Greeted patients warmly and ensured a positive first impression.
Managed the patient check-in/check-out flow.
Collected patient information and verified insurance details efficiently.
Processed payments using cash registers or point-of-sale terminals, according to company policies and procedures.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Certificate - Certified Nursing Assistant
Hostos Community College
Bronx, NY
04-2024
High School Diploma -
Manhattan Theatre Lab High School
New York, NY
08-2015
Skills
Direct Patient Care
HIPAA compliance
Fluent in both English and Spanish
Strong analytical abilities
Problem solving
Interests
Ancient History
Wildlife Conservation
Volunteering with the R.A.P (relationship abuse prevention) Program
Certified Clinical Hemodialysis Technician at Fresenius Kidney Care DialysisCertified Clinical Hemodialysis Technician at Fresenius Kidney Care Dialysis