Aaliyah Acosta
Las Vegas,NV
Summary
Dedicated and results-oriented customer service professional with 3 years of experience in providing exceptional support and satisfaction to customers. Skilled in building rapport with customers, identifying their needs, and delivering tailored solutions to meet and exceed expectations. Strong communication and interpersonal abilities with a commitment to delivering excellent service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Hostess/Cashier
Toast Society
02.2023 - 05.2024
- Greet guests upon arrival and provide menus.
- Handle customer inquiries, complaints, and special requests promptly and professionally.
- Demonstrated ability to manage multiple tasks at once, including greeting guests, communicating with staff, and answering phone calls.
- Communicate effectively with staff to ensure smooth operations.
Front Desk Receptionist
Apcon Capital Group
01.2022 - 02.2023
- Greet and welcome visitors, clients, and employees in a professional and courteous manner.
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintain cleanliness and organization of the reception area.
Education
BBA - Finance
University of Las Vegas, Nevada
Las Vegas, NV05.2025
Associate of Business Administration - Business Administration
College of Southern Nevada
Las Vegas, NV12.2022
Skills
- Customer Service
- Effective Multitasking
- Proficient in POS systems
- Phone Etiquette
Timeline
Hostess/Cashier
Toast Society
02.2023 - 05.2024
Front Desk Receptionist
Apcon Capital Group
01.2022 - 02.2023
BBA - Finance
University of Las Vegas, Nevada
Associate of Business Administration - Business Administration
College of Southern Nevada