Aaliyah Allen
Fort Worth,TX
Summary
Enthusiastic retail professional with 4+ years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Reliable controller technician with current growing experience repairing game console controllers. Hardworking and dedicated with unyielding work ethic. Commended for promoting company standards and safety training protocols.
Certified EMT-Basic with hands-on experience in providing medical care, patient assessment, and life support. Skilled in immobilization, CPR, and working effectively as part of a medical team. Experienced in managing in-facility transfers, ensuring patient safety and comfort during transportation. Proficient in coordinating with medical staff to facilitate smooth handoffs and follow all safety protocols. Still looking for room of improvement as potential growth in my experiences!
Overview
6
6
years of professional experience
1
1
Certification
Work History
EMT-Basic
CareFlite
Grapevine, TX
06.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Administered CPR, oxygen and other life-saving medical treatments.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
General Warehouse Associate
HomeGoods Distribution Center
Fort Worth, Tx
10.2023 - 06.2024
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Car Hopper
Sonic
Fort Worth, TX
09.2023 - 11.2023
- Balanced orders on trays weighing over 20 lbs and delivered them to cars.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.
- Collaborated with kitchen staff to ensure accurate preparation and timely delivery of food orders.
- Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
Controller Repair
Gamestop Refurbished
Grapevine, TX
01.2023 - 06.2023
- Examined machines and equipment to diagnose or make repairs.
- Dismantled devices to gain access to and remove defective parts with various hand and power tools.
- Repaired and performed quality testing of products to meet established specifications.
- Reassembled equipment, completing inspections, testing or repairs.
Cashier
Walmart
Fort Worth, TX
07.2020 - 02.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
Cashier
Home Depot
Fort Worth, TX
08.2022 - 01.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
Customer Service Associate
Walmart
Weatherford, TX
10.2021 - 08.2022
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Followed policies and procedures to meet or exceed established performance requirements.
- Explained money center rules and regulations to customers.
- Broke down and discarded empty packaging and boxes after stocking products.
- Arranged product on shelves following merchandising guidelines.
- Stocked merchandise by UPC codes and read labels to match.
Cashier
Home Depot
Fort Worth, TX
05.2021 - 10.2021
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Trained new team members in cash register operation, stock procedures and customer services.
- Collected payments and provided accurate change.
Food Runner
AMC Theatres
Fort Worth, TX
10.2019 - 03.2020
- Double-checked meals placed in window against customer tickets for accuracy.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Swept food, debris and trash off of lobby and movie room floors.
- Performed ushering duties and assisted customers with seating.
Education
Certificate - Emergency Medical Technician
Careflite
Irving, TX09.2024
High School Diploma -
Southwest High School
Fort Worth, TX06.2021
Skills
- People Skills
- Conflict Resolution
- Flexible Schedule
- Reliable & Trustworthy
- Relationship Building
- Basic Math
- Team Building
- Customer Service
- Friendly, Positive Attitude
- Maintenance & Repair
- Following Safety Practices
- POS Systems
- Cash Handling
- Product Scanning
- Honest and Dependable
- Pricing and Markdowns
- Inventory Stocking
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Emergency vehicle operation
- CPR and first aid
- Patient transport
- Ambulance driving
Education and Training
other
Certification
- EMT - Certified Emergency Medical Technician
- BLS AED/CPR
Timeline
EMT-Basic
CareFlite
06.2024 - Current
General Warehouse Associate
HomeGoods Distribution Center
10.2023 - 06.2024
Car Hopper
Sonic
09.2023 - 11.2023
Controller Repair
Gamestop Refurbished
01.2023 - 06.2023
Cashier
Home Depot
08.2022 - 01.2023
Customer Service Associate
Walmart
10.2021 - 08.2022
Cashier
Home Depot
05.2021 - 10.2021
Cashier
Walmart
07.2020 - 02.2023
Food Runner
AMC Theatres
10.2019 - 03.2020
High School Diploma -
Southwest High School
Certificate - Emergency Medical Technician
Careflite