Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaliyah Allen

Summary

Dynamic Store Manager with a proven track record at Claire's Stores Inc, excelling in customer service and team leadership. Skilled in inventory control and payroll management, I fostered a positive work environment while enhancing sales through strategic merchandising and effective problem-solving. Committed to driving results and optimizing operations.

Overview

6
6
years of professional experience

Work History

Store Manager

Claires Stores Inc
09.2023 - Current
  • Assisted in managing daily store operations and ensuring a positive customer experience.
  • Supported inventory management by organizing stock and maintaining accurate records.
  • Engaged with customers to address inquiries and resolve issues effectively.
  • Collaborated with team members to create an efficient workflow during peak hours.
  • Participated in visual merchandising efforts to enhance product presentation and sales appeal.
  • Observed sales trends to provide feedback on customer preferences and product offerings.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Receptionist

Best Choice Imports
01.2020 - 03.2024
  • Greeted and directed visitors, ensuring professional first impressions for incoming clients and guests.
  • Managed multi-line phone system, efficiently handling calls and routing inquiries to appropriate departments.
  • Scheduled appointments and maintained calendars, optimizing time management for office staff and executives.
  • Processed incoming and outgoing mail, ensuring timely distribution of correspondence within the organization.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Worked with microsoft applications such as EXCEL, WORD, AND POWERPOINT

Restaurant Manager

Puertomex
08.2022 - 02.2023
  • Led daily operations to ensure efficient service and high customer satisfaction.
  • Developed training programs for new staff to enhance performance and retention.
  • Implemented inventory management systems to reduce waste and optimize stock levels.
  • Coordinated staff schedules to align with peak business hours and improve productivity.
  • Analyzed customer feedback to identify areas for menu improvement and service enhancements.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Education

GED -

Vineland High School
Vineland, NJ

No Degree - BSN

RCSJ
Vineland Nj
06-2028

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Team leadership
  • Cash management
  • Shift scheduling
  • Inventory control
  • POS systems
  • Strategic thinker
  • Relationship building and management
  • Payroll management
  • Database management
  • EXCEL
  • MICROSOFT WORD

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Store Manager

Claires Stores Inc
09.2023 - Current

Restaurant Manager

Puertomex
08.2022 - 02.2023

Receptionist

Best Choice Imports
01.2020 - 03.2024

GED -

Vineland High School

No Degree - BSN

RCSJ

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