Aaliyah Alvarez
Winchester,CA
Summary
I am a hard individual who is seeking a good work space that I feel comfortable in. I work well under pressure and I have shown that I am reliable. I am also a quick learner and I am able to adapt to different situations. I have been a team lead at my last job and it required me to train and oversee associates in their work, work alongside managers and to be able to deal with manager-related issues. At my current job, I work one on one with customers frequently and build relationships with them in order to have them as a constant buyer in our store. I work and math with color schemes, patterns, and fabrics to find what my buyer likes.
Overview
2
2
years of professional experience
Work History
Sales Associate
Polo Ralph Lauren Factory Outlet
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Lead
Panera Bread
06.2021 - 05.2023
- Mentored and coached team members to ensure successful performance.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
- Addressed customer questions and recommended appropriate products and services to increase satisfaction.
- Provided a warm and comfortable environment with my peers, that allowed us to work well together to achieve store goals
- Train and oversee the work of new associates, guiding them through a month process on the whole store to allow them to be up to date on all sections and on goings on the store
Education
High School Diploma -
Beaumont High School
Beaumont, CA06.2021
Skills
- Store Opening and Closing
- Acquire New Business
- Inventory Tracking
- Customer Seating
- Serve Customers
- Adapt to Diverse Groups
- Product Recommendations
- Verbal and Written Communication
- Strategic Planning
- Team Monitoring
- Workplace Safety
- Public Health
- Job Assignments
Timeline
Sales Associate
Polo Ralph Lauren Factory Outlet
05.2023 - Current
Team Lead
Panera Bread
06.2021 - 05.2023
High School Diploma -
Beaumont High School