Aaliyah Anderson
Louisville,KY
Summary
Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Very Detail-oriented with experience in customer service, data entry and office management.
Overview
3
3
years of professional experience
Work History
Event Organizer
Ikarly Apparel And Collections
01.2021 - Current
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Server/Restaurant Waitress
Cheddars Scratch Kitchen
04.2023 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer concerns promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Office Manager
Ward/Edison Professional Service
06.2020 - 12.2021
- Using a range of software packages: Microsoft Word, Microsoft Excel, Microsoft Spreadsheet
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Associate of Arts And Sciences - Business Marketing
University of Kentucky
Lexington, KYHigh School Diploma -
Jefferson Community Technical College
Louisville, KYHigh School Diploma -
North Hardin High School
Radcliff, KY05.2019
Skills
- Expert in utilizing Microsoft Products
- Customer Service
- Problem solving
- Resolving conflict
- Office Management
- Event planning
- Attention to details
Timeline
Server/Restaurant Waitress
Cheddars Scratch Kitchen
04.2023 - Current
Event Organizer
Ikarly Apparel And Collections
01.2021 - Current
Assistant Office Manager
Ward/Edison Professional Service
06.2020 - 12.2021
Associate of Arts And Sciences - Business Marketing
University of Kentucky
High School Diploma -
Jefferson Community Technical College
High School Diploma -
North Hardin High School