Aaliyah Barton

• Ensures applications are within compliance of Change Healthcare’s policies, and state, and federal regulations
• Review member charts for completeness, accuracy, and compliance
• Communicates necessary information to supervisor and management staff to assure accuracy and timely documentation
• Works with medical staff to ensure accurate coding of member charts in time controlled environment
• HIPAA- maintains strict confidentiality of all information within facility.
• Administered databases to handle high-volume data and organize information for analysis.
• Optimized quality of data by developing and continuously improving data collection and automated upload strategies.
• Searched, extracted and interpreted information to determine correct input procedure.

• Formed groups of inclusive and integrity driven associates to teach new hire orientation, and to continuously coach, train, and develop new and current associates on safe work behaviors, and company policy and procedures. This improved associate insight by 15% in 3rd quarter of 2022
• Recruited and created peer groups to receive, discuss and solve concerns of associates with support from leadership.
• Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
• Provided coaching and mentoring to employees.
• Developed job-specific competencies and performance standards.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Facilitated virtual, in-person and blended learning sessions.
• Identified workers with specific skill sets to recommend for promotions or raises.
• Trained and mentored new personnel hired to fulfill various roles.
• Developed and implemented successful onboarding program.
• Analyzed and evaluated training effectiveness and program outcomes.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions

• Explain legal documents, witness signatures and verify validity of documents
• Executioner of deeds, witness and attest signatures, and other written instruments
• Organize client documents in order to apply notarial seal.
• Administered oath to document signers to obtain affirmation of truth.
• Looked for signs of fraud or coercion and refused notarization.
• Attended public notary seminars to stay informed of updates to relevant laws and regulations.
• Checked documents for accuracy and correct signing before notarizing.
• Checked documents and identifying credentials for all parties.
• Checked client identification to maintain compliance with state legal requirements.
• Utilized specialized software to accurately track notary services performed.
• Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
• Examined documents for accuracy, completion and compliance before notarizing.
• Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
• Updated journal with names and dates for permanent record.
• Certified and attested power of attorney documents, acknowledgements and deeds.
• Provided guidance to customers to facilitate completion of notarial documents.
• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
• Proofread and edited documents for accuracy and grammar.
• Performed wide-ranging administrative, financial and service-related functions.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reviewed sales and gross profit report to assess company efficiency.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Established team priorities, maintained schedules and monitored performance.

• Full cycle recruiter, and operations manager responsible for overall day-to-day operations
• Managed EBITA, KPI, shrink, customer satisfaction, deep dives, associate insight, payroll, and accounting practices.
• Managed senior-level personnel working in marketing and sales capacities.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success. This increased weekly store sales by $32,000 in my first year of leadership.
• Created and tested sanitation and safety program which was implemented division wide, improved overall food safety scores by 25% or greater.
• Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed inventory control, cash control, and store opening and closing procedures.
• Prepared annual budgets with controls to prevent overages.
• Approved regular payroll submissions for employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
• Performed statistical analyses to gather data for operational and forecast team needs.

• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Collaborated with director to maintain daily operations.
• Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs improving patient satisfaction sores by 32%.

GPA: 3.83, Magna Cum Laude