
Dedicated call center representative with 1 year of experience in customer service and administrative support within the admissions sector. Proven ability to assist prospective students and families by delivering a positive, informed experience through strong communication and organizational skills. Currently pursuing an Associate's degree in Liberal Arts & Sciences, with plans to continue toward a Doctorate in Physical Therapy. Possess a solid foundation in sales and customer relations, with a passion for helping others and gaining hands-on experience in the healthcare field. Committed to fostering a welcoming environment, enhancing operational efficiency, and contributing to both patients' health and overall well-being. Skilled in conflict resolution, multitasking, and maintaining professionalism in fast-paced environments. Demonstrated ability to work independently and collaboratively while consistently prioritizing client satisfaction and personal development. Authorized to work in the US for any employer
Provided friendly and efficient customer service in a fast-paced retail environment while supporting both cashier and sales floor operations. Operated POS systems and handled cash and card transactions accurately. Actively promoted the Marshalls Rewards Credit Card, successfully generating numerous customer applications and contributing to increased customer engagement and company revenue. Assisted customers with merchandise selection and returns, maintained an organized and visually appealing sales floor, restocked inventory, and ensured store cleanliness. Demonstrated strong communication, multitasking, and teamwork skills while contributing to a positive shopping experience.