Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaliyah Bowie

San Marcos,TX

Summary

Dedicated call center representative with 1 year of experience in customer service and administrative support within the admissions sector. Proven ability to assist prospective students and families by delivering a positive, informed experience through strong communication and organizational skills. Currently pursuing an Associate's degree in Liberal Arts & Sciences, with plans to continue toward a Doctorate in Physical Therapy. Possess a solid foundation in sales and customer relations, with a passion for helping others and gaining hands-on experience in the healthcare field. Committed to fostering a welcoming environment, enhancing operational efficiency, and contributing to both patients' health and overall well-being. Skilled in conflict resolution, multitasking, and maintaining professionalism in fast-paced environments. Demonstrated ability to work independently and collaboratively while consistently prioritizing client satisfaction and personal development. Authorized to work in the US for any employer

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate / Cashier

Marshalls
San Marcos, TX
07.2025 - Current

Provided friendly and efficient customer service in a fast-paced retail environment while supporting both cashier and sales floor operations. Operated POS systems and handled cash and card transactions accurately. Actively promoted the Marshalls Rewards Credit Card, successfully generating numerous customer applications and contributing to increased customer engagement and company revenue. Assisted customers with merchandise selection and returns, maintained an organized and visually appealing sales floor, restocked inventory, and ensured store cleanliness. Demonstrated strong communication, multitasking, and teamwork skills while contributing to a positive shopping experience.

Call Center Representative

LSU admissions
Baton Rouge, LA, USA
08.2024 - 05.2025
  • As a student worker for LSU Admissions, I support the daily operations of the Office of Admissions by assisting prospective students and their families, processing application materials, and maintaining accurate records.
  • My responsibilities include answering phones and emails, guiding campus tours, preparing and distributing admissions materials, and offering administrative support to staff members.
  • I contribute to the positive image of LSU by providing helpful and welcoming service to all visitors and promoting the university's programs and values.

Cashier/Customer Service

mabank family pharmacy
Mabank, TX, USA
02.2022 - 12.2022
  • I upheld the tidiness of the store while also managing to give prescriptions to customers in a timely manner.

Education

Exercise And Sports Science - Pre Rehabilitation Science

Texas State University
San Marcos, TX
01.2026

Associate's degree - Liberal Arts & Sciences

Trinity Valley Community College
Athens, TX
01.2026

Skills

  • Customer service
    Clear verbal and written communication
    Active listening
    Conflict resolution
    Phone etiquette
    Cash handling and POS systems
    Sales promotion and credit card enrollment
    Multitasking in fast-paced environments
    Team collaboration
    Time management
    Attention to detail
    Organizational skills
    Professionalism
    Adaptability

Certification

Non-CDL Class C

Timeline

Retail Sales Associate / Cashier

Marshalls
07.2025 - Current

Call Center Representative

LSU admissions
08.2024 - 05.2025

Cashier/Customer Service

mabank family pharmacy
02.2022 - 12.2022

Associate's degree - Liberal Arts & Sciences

Trinity Valley Community College

Exercise And Sports Science - Pre Rehabilitation Science

Texas State University
Aaliyah Bowie